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Grove House Surgery

West Shepton, Shepton Mallet, BA4 5UH · 01749 342314
Part of Mendip PCN in Somerset ICB · Somerset. NHS code L85053.

July 2026 at a glance

Routine appointments seen within 7 days
64.4%
England 58% · area 52% · ▲ 11.9 pts on Jun 2026
Routine appointments seen within 14 days
83.2%
England 77% · area 68% · ▲ 2.5 pts on Jun 2026
Urgent appointments seen the same day
84.5%
England 77% · area 83% · ▲ 3.8 pts on Jun 2026
Appointments in the month
3,694
580.1 per 1,000 of 6,368 registered patients (England 535.2)

Ranked 2,189th of 5,703 practices in England for routine appointments within 7 days; 14th of 56 in Somerset ICB; 2,481st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 779 routine appointments, of which 64.4% took place within 7 days of being booked, 6 points above the England figure. Of 470 appointments the practice classed as clinically urgent, 84.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 779

Same day 14%1 day 10%2 to 7 days 41%8 to 14 days 19%15 to 21 days 12%22 to 28 days 3%Over 28 days 1%

Urgent appointments 470

Same day 84%1 day 7%2 to 7 days 7%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,694

Same day 37%1 day 8%2 to 7 days 18%8 to 14 days 14%15 to 21 days 10%22 to 28 days 7%Over 28 days 6%

Appointments with a GP 1,917

Same day 53%1 day 9%2 to 7 days 21%8 to 14 days 8%15 to 21 days 5%22 to 28 days 2%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face45.3%60.1%
With a GP (rather than a nurse or other staff)51.9%44.5%
Same day, all appointment types37.3%44.7%
Missed by the patient (did not attend)3%4.3%
Appointments per 1,000 registered patients580.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine755
General consultation, acute (urgent)470
Planned clinics600
Planned clinical procedures725
Unplanned clinical activity93
Clinical triage466
Walk-in0
Home and care home visits56

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202652.5%80.7%80.7%37.5%3,658575.4
July 202664.4%83.2%84.5%37.3%3,694580.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Park Medical Practice
BA4 5RT
0.5 mi25%66%89%
Oakhill Surgery
BA3 5HT
2.9 mi22%41%94%
Wells Health Centre
BA5 1XJ
4.3 mi31%45%96%
Wells City Practice
BA5 1XJ
4.3 mi42%75%93%
Mendip Country Practice
BA3 5NQ
6 mi45%64%90%
Bruton Surgery
BA10 0EG
7 mi88%93%82%

More practices near BA4 5UH · All practices in Somerset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.