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Northumberland House Surgery

Hume Street Medical Centre, Hume Street, Kidderminster, DY11 6SF · 01562 757377
Part of Wf Network of Independent Practices PCN in Herefordshire and Worcestershire ICB · Wyre Forest. NHS code M81005.

July 2026 at a glance

Routine appointments seen within 7 days
72.4%
England 58% · area 63% · ▲ 2.6 pts on Jun 2026
Routine appointments seen within 14 days
86.4%
England 77% · area 79% · ▼ 1.8 pts on Jun 2026
Urgent appointments seen the same day
98%
England 77% · area 87% · ▲ 1.5 pts on Jun 2026
Appointments in the month
7,891
566 per 1,000 of 13,942 registered patients (England 535.2)

Ranked 1,554th of 5,703 practices in England for routine appointments within 7 days; 28th of 77 in Herefordshire and Worcestershire ICB; 212th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,498 routine appointments, of which 72.4% took place within 7 days of being booked, 14 points above the England figure. Of 701 appointments the practice classed as clinically urgent, 98% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,498

Same day 15%1 day 20%2 to 7 days 37%8 to 14 days 14%15 to 21 days 7%22 to 28 days 3%Over 28 days 4%

Urgent appointments 701

Same day 98%1 day 2%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,890

Same day 38%1 day 11%2 to 7 days 20%8 to 14 days 12%15 to 21 days 9%22 to 28 days 4%Over 28 days 5%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,142

Same day 27%1 day 7%2 to 7 days 20%8 to 14 days 20%15 to 21 days 16%22 to 28 days 6%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face60.5%60.1%
With a GP (rather than a nurse or other staff)39.8%44.5%
Same day, all appointment types37.9%44.7%
Missed by the patient (did not attend)5.5%4.3%
Appointments per 1,000 registered patients566535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,480
General consultation, acute (urgent)701
Planned clinics2,517
Planned clinical procedures866
Unplanned clinical activity0
Clinical triage956
Walk-in0
Home and care home visits27

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202669.8%88.2%96.5%33.6%8,642620.8
July 202672.4%86.4%98%37.9%7,891566

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Aylmer Lodge Cookley Partnership
DY11 6SF
0 mi54%72%94%
The Church Street Practice
DY10 2JG
0.6 mi75%90%85%
Kidderminster Medical Centre
DY10 2BG
0.7 mi76%84%92%
Stanmore House Surgery
DY10 3AA
1.4 mi86%90%95%
Wolverley Surgery
DY11 5TH
1.9 mi20%24%76%
Bewdley Medical Centre
DY12 2EF
2.4 mi85%91%79%

More practices near DY11 6SF · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.