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New Road Surgery

104-106 New Road, Rubery, Rubery, Rednal, Birmingham, B45 9HY · 0121 4533584
Part of Redditch & Bromsgrove & District PCN in Herefordshire and Worcestershire ICB · Bromsgrove. NHS code M81025.

July 2026 at a glance

Routine appointments seen within 7 days
52.5%
England 58% · area 63% · ▲ 7.5 pts on Jun 2026
Routine appointments seen within 14 days
96.9%
England 77% · area 79% · no change on Jun 2026
Urgent appointments seen the same day
94.7%
England 77% · area 87% · ▼ 1 pts on Jun 2026
Appointments in the month
2,920
577.6 per 1,000 of 5,055 registered patients (England 535.2)

Ranked 3,258th of 5,703 practices in England for routine appointments within 7 days; 47th of 77 in Herefordshire and Worcestershire ICB; 753rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 448 routine appointments, of which 52.5% took place within 7 days of being booked, 6 points below the England figure. Of 525 appointments the practice classed as clinically urgent, 94.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 448

Same day 37%1 day 3%2 to 7 days 12%8 to 14 days 44%15 to 21 days 2%22 to 28 days 0%Over 28 days 1%

Urgent appointments 525

Same day 95%1 day 2%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

2 appointments had an unknown booking gap and are excluded.

All appointments 2,918

Same day 57%1 day 4%2 to 7 days 10%8 to 14 days 17%15 to 21 days 4%22 to 28 days 4%Over 28 days 4%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,240

Same day 70%1 day 4%2 to 7 days 9%8 to 14 days 17%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face60.1%60.1%
With a GP (rather than a nurse or other staff)76.8%44.5%
Same day, all appointment types57.2%44.7%
Missed by the patient (did not attend)1.8%4.3%
Appointments per 1,000 registered patients577.6535.2
Appointment type (as recorded by the practice)Count
General consultation, routine448
General consultation, acute (urgent)527
Planned clinics865
Planned clinical procedures21
Unplanned clinical activity0
Clinical triage75
Walk-in0
Home and care home visits7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202645%96.9%95.7%58.1%2,578509
July 202652.5%96.9%94.7%57.2%2,920577.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Cornhill Surgery
B45 9JT
0.1 mi45%55%90%
M850270.4 mi
M850761.2 mi
Catshill Village Surgery
B61 0PU
2.2 mi29%61%97%
M850862.4 mi
M850302.4 mi

More practices near B45 9HY · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.