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Cantilupe Surgery

49-51 St. Owen Street, Hereford, HR1 2JB · 01432 268031
Part of The Wbc (Hereford City) PCN in Herefordshire and Worcestershire ICB · Herefordshire, County of. NHS code M81032.

July 2026 at a glance

Routine appointments seen within 7 days
45%
England 58% · area 63% · ▲ 0.8 pts on Jun 2026
Routine appointments seen within 14 days
58.1%
England 77% · area 79% · ▼ 0.7 pts on Jun 2026
Urgent appointments seen the same day
87.3%
England 77% · area 87% · ▼ 3 pts on Jun 2026
Appointments in the month
8,562
687.3 per 1,000 of 12,458 registered patients (England 535.2)

Ranked 3,910th of 5,703 practices in England for routine appointments within 7 days; 59th of 77 in Herefordshire and Worcestershire ICB; 2,055th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,083 routine appointments, of which 45% took place within 7 days of being booked, 13 points below the England figure. Of 1,752 appointments the practice classed as clinically urgent, 87.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,083

Same day 24%1 day 8%2 to 7 days 13%8 to 14 days 13%15 to 21 days 13%22 to 28 days 12%Over 28 days 16%

Urgent appointments 1,752

Same day 87%1 day 7%2 to 7 days 3%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 8,561

Same day 52%1 day 7%2 to 7 days 10%8 to 14 days 7%15 to 21 days 5%22 to 28 days 6%Over 28 days 13%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,542

Same day 70%1 day 7%2 to 7 days 5%8 to 14 days 4%15 to 21 days 4%22 to 28 days 4%Over 28 days 6%

What the appointments were

MeasureThis practiceEngland
Face to face37.7%60.1%
With a GP (rather than a nurse or other staff)53%44.5%
Same day, all appointment types52.3%44.7%
Missed by the patient (did not attend)3.4%4.3%
Appointments per 1,000 registered patients687.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,083
General consultation, acute (urgent)1,752
Planned clinics1,511
Planned clinical procedures382
Unplanned clinical activity0
Clinical triage1,776
Walk-in0
Home and care home visits58

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202644.2%58.8%90.3%52.8%8,842709
July 202645%58.1%87.3%52.3%8,562687.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Wargrave House Surgery
HR1 2JB
0 mi75%91%98%
Hereford Medical Group
HR1 1BB
0.4 mi46%60%80%
Belmont Medical Centre
HR2 7XT
1.5 mi34%74%96%
Much Birch Surgery
HR2 8HT
5.9 mi34%56%89%
The Surgery Kingstone
HR2 9HN
6 mi78%96%82%
Fownhope Medical Centre
HR1 4PZ
6 mi66%78%82%

More practices near HR1 2JB · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.