Home › Staffordshire and Stoke-on-Trent ICB › The Westgate Practice

The Westgate Practice

Greenhill H/Ctr,church St, Lichfield, WS13 6JL · 01543 416633
Part of Lichfield PCN in Staffordshire and Stoke-on-Trent ICB · Lichfield. NHS code M83006.

July 2026 at a glance

Routine appointments seen within 7 days

78%

England 58% · area 61% · ▲ 8.7 pts on Jun 2026

Routine appointments seen within 14 days

91.4%

England 77% · area 79% · ▲ 1.4 pts on Jun 2026

Urgent appointments seen the same day

90.6%

England 77% · area 79% · ▼ 1.3 pts on Jun 2026

Appointments in the month

14,631

467.5 per 1,000 of 31,296 registered patients (England 535.2)

Ranked 1,133rd of 5,703 practices in England for routine appointments within 7 days; 5th of 20 in Staffordshire and Stoke-on-Trent ICB; 1,499th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,346 routine appointments, of which 78% took place within 7 days of being booked, 20 points above the England figure. Of 1,112 appointments the practice classed as clinically urgent, 90.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,346

Same day 8%1 day 12%2 to 7 days 58%8 to 14 days 13%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

Urgent appointments 1,112

Same day 91%1 day 4%2 to 7 days 2%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 14,631

Same day 31%1 day 8%2 to 7 days 27%8 to 14 days 12%15 to 21 days 14%22 to 28 days 5%Over 28 days 2%

Appointments with a GP 3,478

Same day 15%1 day 14%2 to 7 days 52%8 to 14 days 15%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	61.4%	60.1%
With a GP (rather than a nurse or other staff)	23.8%	44.5%
Same day, all appointment types	31.1%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	467.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,346
General consultation, acute (urgent)	1,112
Planned clinics	1,022
Planned clinical procedures	2,448
Unplanned clinical activity	137
Clinical triage	94
Walk-in	0
Home and care home visits	90

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	69.3%	90%	91.9%	32.8%	13,944	445.6
July 2026	78%	91.4%	90.6%	31.1%	14,631	467.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Langton Medical Group WS13 7FA	1.1 mi	57%	80%	70%
Darwin Medical Practice WS7 0AQ	3.4 mi	27%	44%	72%
M83035	4.7 mi	–	–	–
Salters Meadow Health Ctr WS7 1AQ	4.7 mi	46%	73%	95%
M91006	5.3 mi	–	–	–
M91626	5.3 mi	–	–	–

More practices near WS13 6JL · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.