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Carlton Street Surgery

Carlton Street, Horninglow, Burton-on-Trent, DE13 0TE · 01283 511387
Part of East Staffordshire PCN in Staffordshire and Stoke-on-Trent ICB · East Staffordshire. NHS code M83026.

July 2026 at a glance

Routine appointments seen within 7 days

49.8%

England 58% · area 61% · ▼ 2.5 pts on Jun 2026

Routine appointments seen within 14 days

77.5%

England 77% · area 78% · ▼ 8.2 pts on Jun 2026

Urgent appointments seen the same day

80.5%

England 77% · area 81% · ▼ 2.4 pts on Jun 2026

Appointments in the month

10,314

619.3 per 1,000 of 16,655 registered patients (England 535.2)

Ranked 3,486th of 5,703 practices in England for routine appointments within 7 days; 13th of 17 in Staffordshire and Stoke-on-Trent ICB; 3,016th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,047 routine appointments, of which 49.8% took place within 7 days of being booked, 8 points below the England figure. Of 1,210 appointments the practice classed as clinically urgent, 80.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,047

Same day 18%1 day 13%2 to 7 days 18%8 to 14 days 28%15 to 21 days 14%22 to 28 days 4%Over 28 days 4%

Urgent appointments 1,210

Same day 80%1 day 4%2 to 7 days 7%8 to 14 days 5%15 to 21 days 2%22 to 28 days 0%Over 28 days 1%

All appointments 10,314

Same day 38%1 day 13%2 to 7 days 16%8 to 14 days 16%15 to 21 days 9%22 to 28 days 4%Over 28 days 4%

Appointments with a GP 4,634

Same day 50%1 day 7%2 to 7 days 16%8 to 14 days 21%15 to 21 days 7%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	44%	60.1%
With a GP (rather than a nurse or other staff)	44.9%	44.5%
Same day, all appointment types	37.9%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	619.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,047
General consultation, acute (urgent)	1,210
Planned clinics	729
Planned clinical procedures	931
Unplanned clinical activity	0
Clinical triage	1,129
Walk-in	0
Home and care home visits	23

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	52.3%	85.7%	82.9%	42.3%	9,938	591.7
July 2026	49.8%	77.5%	80.5%	37.9%	10,314	619.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Gordon Street Surgery DE14 2JA	0.7 mi	66%	85%	93%
Wetmore Road Surgery DE14 1SL	1.3 mi	87%	91%	86%
Peel Croft DE14 3RH	1.6 mi	90%	92%	–
All Saints Surgery DE14 3NA	1.9 mi	21%	56%	65%
Bridge Surgery DE15 9AW	2.1 mi	40%	53%	54%
Winshill DE15 0EP	2.4 mi	57%	68%	42%

More practices near DE13 0TE · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.