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Mill Bank

Water Street, Stafford, ST16 2AG · 01785 258348
Part of Stafford Central PCN in Staffordshire and Stoke-on-Trent ICB · Stafford. NHS code M83057.

July 2026 at a glance

Routine appointments seen within 7 days

43.3%

England 58% · area 52% · ▼ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

58.2%

England 77% · area 76% · ▼ 0.7 pts on Jun 2026

Urgent appointments seen the same day

82.5%

England 77% · area 85% · ▼ 0.8 pts on Jun 2026

Appointments in the month

5,423

536.3 per 1,000 of 10,111 registered patients (England 535.2)

Ranked 4,059th of 5,703 practices in England for routine appointments within 7 days; 11th of 14 in Staffordshire and Stoke-on-Trent ICB; 2,762nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,580 routine appointments, of which 43.3% took place within 7 days of being booked, 15 points below the England figure. Of 1,790 appointments the practice classed as clinically urgent, 82.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,580

Same day 19%1 day 5%2 to 7 days 19%8 to 14 days 15%15 to 21 days 14%22 to 28 days 15%Over 28 days 13%

Urgent appointments 1,790

Same day 83%1 day 10%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

2 appointments had an unknown booking gap and are excluded.

All appointments 5,418

Same day 44%1 day 7%2 to 7 days 15%8 to 14 days 10%15 to 21 days 8%22 to 28 days 9%Over 28 days 8%

5 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,215

Same day 58%1 day 9%2 to 7 days 8%8 to 14 days 5%15 to 21 days 5%22 to 28 days 10%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	72.7%	60.1%
With a GP (rather than a nurse or other staff)	40.9%	44.5%
Same day, all appointment types	44.3%	44.7%
Missed by the patient (did not attend)	3.7%	4.3%
Appointments per 1,000 registered patients	536.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,580
General consultation, acute (urgent)	1,792
Planned clinics	213
Planned clinical procedures	930
Unplanned clinical activity	65
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	43.9%	58.9%	83.3%	42.7%	5,033	497.2
July 2026	43.3%	58.2%	82.5%	44.3%	5,423	536.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Wolverhampton Road Surgery ST17 4BS	0.3 mi	61%	72%	81%
Castlefields ST16 1BS	0.6 mi	28%	59%	67%
Stafford Health and Wellbeing ST16 3EB	0.9 mi	54%	69%	98%
Rising Brook ST17 9LY	1.2 mi	72%	81%	80%
Holmcroft ST16 1JG	1.4 mi	62%	91%	98%
Weeping Cross Health Centre ST17 0EG	1.9 mi	32%	69%	80%

More practices near ST16 2AG · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.