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Crown Surgery

23 High Street, Eccleshall, Stafford, ST21 6BW · 01785 850226
Part of Stone & Eccleshall PCN in Staffordshire and Stoke-on-Trent ICB · Stafford. NHS code M83092.

July 2026 at a glance

Routine appointments seen within 7 days

56.3%

England 58% · area 52% · ▼ 1.2 pts on Jun 2026

Routine appointments seen within 14 days

71.5%

England 77% · area 76% · ▼ 5.5 pts on Jun 2026

Urgent appointments seen the same day

84%

England 77% · area 85% · ▲ 0.4 pts on Jun 2026

Appointments in the month

4,090

474 per 1,000 of 8,628 registered patients (England 535.2)

Ranked 2,920th of 5,703 practices in England for routine appointments within 7 days; 7th of 14 in Staffordshire and Stoke-on-Trent ICB; 2,566th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 730 routine appointments, of which 56.3% took place within 7 days of being booked, about the England figure. Of 312 appointments the practice classed as clinically urgent, 84% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 730

Same day 15%1 day 6%2 to 7 days 36%8 to 14 days 15%15 to 21 days 12%22 to 28 days 10%Over 28 days 6%

Urgent appointments 312

Same day 84%1 day 12%2 to 7 days 4%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,090

Same day 47%1 day 5%2 to 7 days 13%8 to 14 days 7%15 to 21 days 9%22 to 28 days 13%Over 28 days 7%

Appointments with a GP 1,370

Same day 58%1 day 4%2 to 7 days 15%8 to 14 days 8%15 to 21 days 8%22 to 28 days 5%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	88.9%	60.1%
With a GP (rather than a nurse or other staff)	33.5%	44.5%
Same day, all appointment types	46.7%	44.7%
Missed by the patient (did not attend)	4.1%	4.3%
Appointments per 1,000 registered patients	474	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	730
General consultation, acute (urgent)	312
Planned clinics	477
Planned clinical procedures	819
Unplanned clinical activity	16
Clinical triage	691
Walk-in	0
Home and care home visits	32

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	57.5%	77%	83.6%	46.6%	4,108	474.6
July 2026	56.3%	71.5%	84%	46.7%	4,090	474

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Gnosall ST20 0GP	4.8 mi	60%	76%	80%
Cumberland House ST15 8AP	5.3 mi	77%	86%	62%
Mansion House ST15 8YE	5.3 mi	61%	80%	94%
Holmcroft ST16 1JG	5.7 mi	62%	91%	98%
Stafford Health and Wellbeing ST16 3EB	6.2 mi	54%	69%	98%
M83017	6.2 mi	–	–	–

More practices near ST21 6BW · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.