GPWaits

HomeStaffordshire and Stoke-on-Trent ICB › Heathview Medical Practice

Heathview Medical Practice

Caledonian, Tamworth, B77 2ED · 01827 281000
Part of Mercian PCN in Staffordshire and Stoke-on-Trent ICB · Tamworth. NHS code M83110.

July 2026 at a glance

Routine appointments seen within 7 days
70.8%
England 58% · area 61% · ▲ 24.7 pts on Jun 2026
Routine appointments seen within 14 days
92.9%
England 77% · area 79% · ▲ 24.7 pts on Jun 2026
Urgent appointments seen the same day
53%
England 77% · area 79% · ▲ 9.1 pts on Jun 2026
Appointments in the month
7,047
390.7 per 1,000 of 18,037 registered patients (England 535.2)

Ranked 1,689th of 5,703 practices in England for routine appointments within 7 days; 9th of 20 in Staffordshire and Stoke-on-Trent ICB; 4,923rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,259 routine appointments, of which 70.8% took place within 7 days of being booked, 13 points above the England figure. Of 2,835 appointments the practice classed as clinically urgent, 53% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,259

Same day 27%1 day 8%2 to 7 days 36%8 to 14 days 22%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

Urgent appointments 2,835

Same day 53%1 day 8%2 to 7 days 31%8 to 14 days 7%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 7,046

Same day 43%1 day 8%2 to 7 days 30%8 to 14 days 15%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,955

Same day 56%1 day 7%2 to 7 days 28%8 to 14 days 8%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face72.4%60.1%
With a GP (rather than a nurse or other staff)56.1%44.5%
Same day, all appointment types42.7%44.7%
Missed by the patient (did not attend)7.4%4.3%
Appointments per 1,000 registered patients390.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,259
General consultation, acute (urgent)2,836
Planned clinics241
Planned clinical procedures1,705
Unplanned clinical activity0
Clinical triage695
Walk-in0
Home and care home visits140

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.1%68.2%43.9%39.1%6,314352.8
July 202670.8%92.9%53%42.7%7,047390.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
DR Khare's Surgery
B77 4JA
0.6 mi88%100%86%
Tri-Links Medical Practice
B77 3BZ
0.9 mi79%95%71%
Laurel House Surgery
B79 7JN
1.6 mi58%79%93%
Riverside Surgery
B79 7BH
1.7 mi74%97%91%
The Peel Medical Practice
B79 7DJ
1.7 mi70%84%91%
Crown Medical Practice
B79 7EA
1.7 mi76%94%72%

More practices near B77 2ED · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.