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Longton Hall Surgery

Longton South Pc Centre, Greendock Street, Stoke-on-Trent, ST3 2NA · 01782 948988
Part of South Stoke Central PCN in Staffordshire and Stoke-on-Trent ICB · Stoke-on-Trent. NHS code M83126.

July 2026 at a glance

Routine appointments seen within 7 days

32%

England 58% · area 70% · no change on Jun 2026

Routine appointments seen within 14 days

52.4%

England 77% · area 88% · ▼ 3.4 pts on Jun 2026

Urgent appointments seen the same day

87.2%

England 77% · area 85% · ▼ 1.8 pts on Jun 2026

Appointments in the month

6,306

666.4 per 1,000 of 9,463 registered patients (England 535.2)

Ranked 4,955th of 5,703 practices in England for routine appointments within 7 days; 34th of 36 in Staffordshire and Stoke-on-Trent ICB; 2,070th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,339 routine appointments, of which 32% took place within 7 days of being booked, 26 points below the England figure. Of 2,410 appointments the practice classed as clinically urgent, 87.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,339

Same day 8%1 day 6%2 to 7 days 18%8 to 14 days 20%15 to 21 days 24%22 to 28 days 12%Over 28 days 11%

Urgent appointments 2,410

Same day 87%1 day 5%2 to 7 days 6%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 6,303

Same day 62%1 day 6%2 to 7 days 9%8 to 14 days 6%15 to 21 days 9%22 to 28 days 4%Over 28 days 4%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,611

Same day 76%1 day 7%2 to 7 days 8%8 to 14 days 2%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	85.7%	60.1%
With a GP (rather than a nurse or other staff)	41.4%	44.5%
Same day, all appointment types	62.4%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	666.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,333
General consultation, acute (urgent)	2,410
Planned clinics	311
Planned clinical procedures	269
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	152

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	32%	55.8%	89%	62%	6,429	683.4
July 2026	32%	52.4%	87.2%	62.4%	6,306	666.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Mayfield Surgery ST3 4DW	0.4 mi	83%	92%	97%
Adderley Green Surgery ST3 1EQ	0.4 mi	85%	88%	72%
Dunrobin Street Medical Centre ST3 4LL	0.5 mi	72%	93%	57%
Belgrave Medical Centre ST3 4LR	0.6 mi	59%	81%	89%
Blurton Medical Practice ST3 3BS	1.2 mi	99%	100%	93%
Glebedale Medical Practice ST4 3AQ	1.2 mi	52%	86%	97%

More practices near ST3 2NA · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.