Home › Staffordshire and Stoke-on-Trent ICB › Milehouse Medical Practice
Milehouse Medical Practice
Milehouse Primary Care Centre, Lymebrook Way, Milehouse, Newcastle, ST5 9GA · 01782 663830
Part of Newcastle Central PCN in Staffordshire and Stoke-on-Trent ICB · Newcastle-under-Lyme. NHS code M83697.
July 2026 at a glance
Ranked 489th of 5,703 practices in England for routine appointments within 7 days; 3rd of 26 in Staffordshire and Stoke-on-Trent ICB; 895th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 504 routine appointments, of which 88.1% took place within 7 days of being booked, 30 points above the England figure. Of 100 appointments the practice classed as clinically urgent, 94% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 504
Urgent appointments 100
All appointments 1,553
Appointments with a GP 999
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 60.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 64.3% | 44.5% |
| Same day, all appointment types | 39.3% | 44.7% |
| Missed by the patient (did not attend) | 4.9% | 4.3% |
| Appointments per 1,000 registered patients | 408.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 504 |
| General consultation, acute (urgent) | 100 |
| Planned clinics | 141 |
| Planned clinical procedures | 229 |
| Unplanned clinical activity | 21 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 9 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 95.1% | 98.1% | 90.1% | 42.3% | 1,546 | 409.1 |
| July 2026 | 88.1% | 93.7% | 94% | 39.3% | 1,553 | 408.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Higherland Surgery ST5 2UE | 0.9 mi | 50% | 63% | 63% |
| Loomer Medical Partnership ST5 7JS | 1.1 mi | 82% | 93% | 88% |
| Miller Street Surgery ST5 1JD | 1.1 mi | 55% | 92% | 70% |
| Wolstanton Medical Centre ST5 8BN | 1.2 mi | 72% | 82% | 94% |
| Silverdale Medical Centre ST5 6PS | 1.2 mi | 64% | 95% | 88% |
| The Village Surgery ST5 0ET | 1.2 mi | 38% | 86% | 70% |
More practices near ST5 9GA · All practices in Staffordshire and Stoke-on-Trent ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.