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Chapel Street Medical Centre
87 Chapel Street, Lye, Stourbridge, DY9 8BT · 01384 897668
Part of Stourbridge, Wollescote & Lye PCN in Black Country ICB · Dudley. NHS code M87628.
July 2026 at a glance
Ranked 183rd of 5,703 practices in England for routine appointments within 7 days; 7th of 143 in Black Country ICB; 4,466th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,371 routine appointments, of which 94.3% took place within 7 days of being booked, 36 points above the England figure. Of 568 appointments the practice classed as clinically urgent, 63% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,371
4 appointments had an unknown booking gap and are excluded.
Urgent appointments 568
All appointments 3,545
13 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,556
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 28% | 60.1% |
| With a GP (rather than a nurse or other staff) | 43.7% | 44.5% |
| Same day, all appointment types | 44.9% | 44.7% |
| Missed by the patient (did not attend) | 2.9% | 4.3% |
| Appointments per 1,000 registered patients | 929.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 38 |
| General consultation, acute (urgent) | 568 |
| Planned clinics | 357 |
| Planned clinical procedures | 1 |
| Unplanned clinical activity | 0 |
| Clinical triage | 408 |
| Walk-in | 0 |
| Home and care home visits | 1,337 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 79.1% | 82.3% | 58.1% | 40.4% | 3,645 | 952.7 |
| July 2026 | 94.3% | 96.1% | 63% | 44.9% | 3,558 | 929.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| The Limes Surgery Medical Centre DY9 8LL | 0.1 mi | 45% | 63% | 88% |
| Pedmore Medical Practice DY9 8DJ | 0.1 mi | 83% | 93% | 75% |
| Quincy Rise Surgery DY5 3JR | 1 mi | 42% | 70% | 38% |
| Wychbury Medical Group DY9 9DS | 1.1 mi | 67% | 85% | 86% |
| Thorns Road Surgery DY5 2JS | 1.1 mi | 80% | 98% | 100% |
| Quarry Bank Medical Centre DY5 2AE | 1.2 mi | 81% | 91% | 74% |
More practices near DY9 8BT · All practices in Black Country ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.