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Croft Medical Centre

1 Pomeroy Way, Chelmsley Wood, Birmingham, B37 7WB · 0121 2707180
Part of North Solihull PCN in Birmingham and Solihull ICB · Solihull. NHS code M89012.

July 2026 at a glance

Routine appointments seen within 7 days
82%
England 58% · area 72% · ▲ 4.7 pts on Jun 2026
Routine appointments seen within 14 days
92.2%
England 77% · area 88% · ▼ 0.9 pts on Jun 2026
Urgent appointments seen the same day
93.8%
England 77% · area 77% · ▲ 0.4 pts on Jun 2026
Appointments in the month
8,735
769.3 per 1,000 of 11,355 registered patients (England 535.2)

Ranked 844th of 5,703 practices in England for routine appointments within 7 days; 60th of 160 in Birmingham and Solihull ICB; 921st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,862 routine appointments, of which 82% took place within 7 days of being booked, 24 points above the England figure. Of 1,881 appointments the practice classed as clinically urgent, 93.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,862

Same day 61%1 day 7%2 to 7 days 14%8 to 14 days 10%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

Urgent appointments 1,881

Same day 94%1 day 3%2 to 7 days 2%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 8,728

Same day 67%1 day 9%2 to 7 days 12%8 to 14 days 7%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,081

Same day 85%1 day 5%2 to 7 days 5%8 to 14 days 5%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face61.1%60.1%
With a GP (rather than a nurse or other staff)23.8%44.5%
Same day, all appointment types67.2%44.7%
Missed by the patient (did not attend)3.6%4.3%
Appointments per 1,000 registered patients769.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,862
General consultation, acute (urgent)1,881
Planned clinics1,874
Planned clinical procedures85
Unplanned clinical activity0
Clinical triage2,840
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202677.3%93.1%93.4%65.6%8,743770.2
July 202682%92.2%93.8%67.2%8,735769.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Bosworth Medical Group
B37 5BU
1.1 mi95%99%89%
Kingshurst Medical Practice
B37 6BE
1.4 mi81%94%84%
M840421.6 mi
Arran Medical Centre
B36 0SZ
2 mi100%100%75%
Green Lane Surgery
B36 0SZ
2 mi48%71%87%
The Castle Practice
B36 0HH
2.1 mi92%

More practices near B37 7WB · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.