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Heath Lane Medical Centre
Heath Lane, Great Boughton, Chester, CH3 5UJ · 01244 563105
Part of Chester East PCN in Cheshire and Merseyside ICB · Cheshire West and Chester. NHS code N81009.
July 2026 at a glance
Ranked 867th of 5,703 practices in England for routine appointments within 7 days; 6th of 76 in Cheshire and Merseyside ICB; 3,974th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,089 routine appointments, of which 81.7% took place within 7 days of being booked, 24 points above the England figure. Of 695 appointments the practice classed as clinically urgent, 70.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,089
Urgent appointments 695
All appointments 3,295
Appointments with a GP 1,383
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 55.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 42% | 44.5% |
| Same day, all appointment types | 35.7% | 44.7% |
| Missed by the patient (did not attend) | 3.7% | 4.3% |
| Appointments per 1,000 registered patients | 437.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,089 |
| General consultation, acute (urgent) | 695 |
| Planned clinics | 388 |
| Planned clinical procedures | 495 |
| Unplanned clinical activity | 52 |
| Clinical triage | 42 |
| Walk-in | 0 |
| Home and care home visits | 19 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 76.3% | 90% | 77.4% | 38.2% | 3,221 | 427.8 |
| July 2026 | 81.7% | 91.6% | 70.5% | 35.7% | 3,295 | 437.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Boughton Medical Group CH2 3DP | 0.6 mi | 80% | 92% | 93% |
| Park Medical Centre CH2 3RD | 1 mi | 41% | 89% | 99% |
| The Handbridge Med.ctr. CH4 7JS | 1.1 mi | 58% | 79% | 87% |
| St Werburgh's Medical Practice Homeless CH1 3EQ | 1.2 mi | 90% | 96% | – |
| Northgate Village Surgery CH1 4DS | 1.3 mi | 57% | 86% | 96% |
| Fountains Medical Practice CH1 4DS | 1.3 mi | 96% | 97% | 81% |
More practices near CH3 5UJ · All practices in Cheshire and Merseyside ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.