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Neston Surgery

Mellock Lane, Little Neston, Neston, CH64 4BN · 0151 3363951
Part of Neston & Willaston PCN in Cheshire and Merseyside ICB · Cheshire West and Chester. NHS code N81060.

July 2026 at a glance

Routine appointments seen within 7 days

71.1%

England 58% · area 56% · ▼ 0.7 pts on Jun 2026

Routine appointments seen within 14 days

86.6%

England 77% · area 76% · ▲ 1.8 pts on Jun 2026

Urgent appointments seen the same day

65.6%

England 77% · area 82% · ▼ 6 pts on Jun 2026

Appointments in the month

6,267

692.9 per 1,000 of 9,045 registered patients (England 535.2)

Ranked 1,656th of 5,703 practices in England for routine appointments within 7 days; 14th of 76 in Cheshire and Merseyside ICB; 4,318th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,413 routine appointments, of which 71.1% took place within 7 days of being booked, 13 points above the England figure. Of 514 appointments the practice classed as clinically urgent, 65.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,413

Same day 57%1 day 3%2 to 7 days 11%8 to 14 days 16%15 to 21 days 6%22 to 28 days 5%Over 28 days 2%

Urgent appointments 514

Same day 66%1 day 5%2 to 7 days 18%8 to 14 days 6%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

All appointments 6,186

Same day 49%1 day 9%2 to 7 days 14%8 to 14 days 9%15 to 21 days 12%22 to 28 days 5%Over 28 days 3%

81 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,003

Same day 71%1 day 10%2 to 7 days 7%8 to 14 days 7%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	68.1%	60.1%
With a GP (rather than a nurse or other staff)	48.1%	44.5%
Same day, all appointment types	48.7%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	692.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,413
General consultation, acute (urgent)	514
Planned clinics	354
Planned clinical procedures	1,392
Unplanned clinical activity	0
Clinical triage	1,334
Walk-in	0
Home and care home visits	145

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	71.8%	84.8%	71.6%	51.4%	5,935	656.8
July 2026	71.1%	86.6%	65.6%	48.7%	6,267	692.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Neston Medical Centre CH64 3RA	0.6 mi	50%	67%	43%
The Willaston Surgery CH64 2TN	1.8 mi	77%	96%	65%
N85007	3.7 mi	–	–	–
N85005	4.2 mi	–	–	–
N85617	4.3 mi	–	–	–
N85047	4.5 mi	–	–	–

More practices near CH64 4BN · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.