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Old Swan Health Centre

Old Swan, Crystal Close, Liverpool, L13 2GA · 0151 2853737
Part of Igpc PCN in Cheshire and Merseyside ICB · Liverpool. NHS code N82074.

July 2026 at a glance

Routine appointments seen within 7 days

96%

England 58% · area 70% · ▲ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

99.1%

England 77% · area 85% · ▲ 0.9 pts on Jun 2026

Urgent appointments seen the same day

89.1%

England 77% · area 77% · ▼ 0.6 pts on Jun 2026

Appointments in the month

7,128

783.6 per 1,000 of 9,097 registered patients (England 535.2)

Ranked 121st of 5,703 practices in England for routine appointments within 7 days; 2nd of 80 in Cheshire and Merseyside ICB; 1,755th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,607 routine appointments, of which 96% took place within 7 days of being booked, 38 points above the England figure. Of 1,484 appointments the practice classed as clinically urgent, 89.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,607

Same day 79%1 day 6%2 to 7 days 12%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

Urgent appointments 1,484

Same day 89%1 day 3%2 to 7 days 6%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,127

Same day 82%1 day 5%2 to 7 days 7%8 to 14 days 3%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 5,305

Same day 92%1 day 3%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	29.9%	60.1%
With a GP (rather than a nurse or other staff)	74.4%	44.5%
Same day, all appointment types	82%	44.7%
Missed by the patient (did not attend)	3%	4.3%
Appointments per 1,000 registered patients	783.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,607
General consultation, acute (urgent)	1,484
Planned clinics	496
Planned clinical procedures	37
Unplanned clinical activity	0
Clinical triage	2,467
Walk-in	0
Home and care home visits	155

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	95.4%	98.2%	89.7%	81.4%	7,351	805.6
July 2026	96%	99.1%	89.1%	82%	7,128	783.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Rock Court Surgery L13 2GA	0 mi	68%	91%	94%
Derby Lane Medical Centre L13 3DN	0.3 mi	55%	76%	79%
Stoneycroft Medical Centre L13 6QD	0.6 mi	90%	98%	58%
Green Lane Medical Centre L13 7DY	1 mi	70%	79%	51%
Lance Lane Medical Centre L15 6TS	1.1 mi	78%	84%	–
Rocky Lane Medical Centre L16 1JD	1.1 mi	93%	98%	50%

More practices near L13 2GA · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.