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Hillside House Surgery
The Bluebell Centre, Blue Bell Lane, Liverpool, L36 7XY · 0151 4894539
Part of West Knowsley PCN in Cheshire and Merseyside ICB · Knowsley. NHS code N83621.
July 2026 at a glance
Ranked 2,415th of 5,703 practices in England for routine appointments within 7 days; 15th of 21 in Cheshire and Merseyside ICB; 5,189th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 188 routine appointments, of which 62.2% took place within 7 days of being booked, 4 points above the England figure. Of 459 appointments the practice classed as clinically urgent, 44.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 188
Urgent appointments 459
All appointments 1,188
Appointments with a GP 382
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 59.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 32.2% | 44.5% |
| Same day, all appointment types | 28.5% | 44.7% |
| Missed by the patient (did not attend) | 9.2% | 4.3% |
| Appointments per 1,000 registered patients | 420.7 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 188 |
| General consultation, acute (urgent) | 459 |
| Planned clinics | 329 |
| Planned clinical procedures | 11 |
| Unplanned clinical activity | 0 |
| Clinical triage | 24 |
| Walk-in | 0 |
| Home and care home visits | 2 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 69.9% | 96.8% | 49.3% | 29.3% | 1,261 | 446.4 |
| July 2026 | 62.2% | 94.1% | 44.2% | 28.5% | 1,188 | 420.7 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Colby Medical Centre L36 7XY | 0 mi | 63% | 86% | 83% |
| Primrose Medical Practice L36 7XY | 0 mi | 97% | 99% | 80% |
| Cornerways Medical Centre L36 3TN | 0.6 mi | 72% | 96% | 88% |
| Roby Medical Centre L36 6GA | 0.6 mi | 78% | 86% | 82% |
| Nutgrove Villa Surgery L36 6GA | 0.6 mi | 70% | 94% | 85% |
| Dinas Lane Medical Centre L36 2NW | 0.8 mi | 90% | 97% | 91% |
More practices near L36 7XY · All practices in Cheshire and Merseyside ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.