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Hightown Village Surgery

1 St Georges Road, Hightown, Liverpool, L38 3RY · 0151 9293603
Not in a Primary Care Network; in Cheshire and Merseyside ICB · Sefton. NHS code N84626.

July 2026 at a glance

Routine appointments seen within 7 days
23.8%
England 58% · area 62% · ▼ 0.4 pts on Jun 2026
Routine appointments seen within 14 days
68.1%
England 77% · area 80% · ▲ 16.4 pts on Jun 2026
Urgent appointments seen the same day
37.6%
England 77% · area 72% · ▲ 12.8 pts on Jun 2026
Appointments in the month
700
436.7 per 1,000 of 1,603 registered patients (England 535.2)

Ranked 5,405th of 5,703 practices in England for routine appointments within 7 days; 23rd of 23 in Cheshire and Merseyside ICB; 5,338th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 160 routine appointments, of which 23.8% took place within 7 days of being booked, 34 points below the England figure. Of 117 appointments the practice classed as clinically urgent, 37.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 160

Same day 4%1 day 6%2 to 7 days 13%8 to 14 days 44%15 to 21 days 26%22 to 28 days 5%Over 28 days 1%

Urgent appointments 117

Same day 38%1 day 3%2 to 7 days 24%8 to 14 days 29%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

All appointments 700

Same day 23%1 day 15%2 to 7 days 26%8 to 14 days 25%15 to 21 days 9%22 to 28 days 2%Over 28 days 0%

Appointments with a GP 482

Same day 25%1 day 16%2 to 7 days 23%8 to 14 days 23%15 to 21 days 10%22 to 28 days 2%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face36.7%60.1%
With a GP (rather than a nurse or other staff)68.9%44.5%
Same day, all appointment types22.6%44.7%
Missed by the patient (did not attend)5%4.3%
Appointments per 1,000 registered patients436.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine160
General consultation, acute (urgent)117
Planned clinics64
Planned clinical procedures52
Unplanned clinical activity0
Clinical triage79
Walk-in0
Home and care home visits7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202624.2%51.7%24.8%28.2%668413.9
July 202623.8%68.1%37.6%22.6%700436.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
N840181.8 mi
N840061.9 mi
Blundellsands Surgery
L23 6TZ
3.2 mi35%96%94%
Liverpool Rd Medical Practice
L23 5TE
3.4 mi71%92%41%
Great Crosby and Thornton
L23 1TQ
3.4 mi28%51%40%
Eastview Surgery
L22 4QD
3.7 mi55%78%78%

More practices near L38 3RY · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.