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Riverside Surgery

525 New Chester Road, Birkenhead, CH42 2AG · 0151 6453464
Part of Birkenhead PCN in Cheshire and Merseyside ICB · Wirral. NHS code N85016.

July 2026 at a glance

Routine appointments seen within 7 days
62.2%
England 58% · area 63% · ▲ 9.2 pts on Jun 2026
Routine appointments seen within 14 days
82.4%
England 77% · area 81% · ▲ 9.4 pts on Jun 2026
Urgent appointments seen the same day
90.9%
England 77% · area 86% · ▲ 4 pts on Jun 2026
Appointments in the month
3,774
438 per 1,000 of 8,616 registered patients (England 535.2)

Ranked 2,416th of 5,703 practices in England for routine appointments within 7 days; 20th of 43 in Cheshire and Merseyside ICB; 1,455th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 188 routine appointments, of which 62.2% took place within 7 days of being booked, 4 points above the England figure. Of 187 appointments the practice classed as clinically urgent, 90.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 188

Same day 6%1 day 19%2 to 7 days 38%8 to 14 days 20%15 to 21 days 9%22 to 28 days 5%Over 28 days 4%

Urgent appointments 187

Same day 91%1 day 2%2 to 7 days 4%8 to 14 days 2%15 to 21 days 0%22 to 28 days 1%Over 28 days 1%

All appointments 3,771

Same day 49%1 day 7%2 to 7 days 20%8 to 14 days 11%15 to 21 days 4%22 to 28 days 3%Over 28 days 5%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,834

Same day 61%1 day 9%2 to 7 days 20%8 to 14 days 5%15 to 21 days 2%22 to 28 days 1%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face65.2%60.1%
With a GP (rather than a nurse or other staff)48.6%44.5%
Same day, all appointment types49.2%44.7%
Missed by the patient (did not attend)4.7%4.3%
Appointments per 1,000 registered patients438535.2
Appointment type (as recorded by the practice)Count
General consultation, routine188
General consultation, acute (urgent)187
Planned clinics494
Planned clinical procedures482
Unplanned clinical activity824
Clinical triage626
Walk-in0
Home and care home visits144

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202653%73%86.9%49.5%3,851446.8
July 202662.2%82.4%90.9%49.2%3,774438

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Gladstone Med Ctr
CH42 3TD
0.4 mi75%90%56%
Sunlight Group Practice
CH62 5HS
0.7 mi69%88%86%
St Catherine's Surgery
CH42 0LQ
1 mi73%84%100%
Whetstone Lane Med Ctr
CH41 2TF
1.4 mi88%98%97%
Teehey Lane Surgery
CH63 2JN
1.5 mi40%86%95%
Civic Medical Centre
CH63 7RX
1.5 mi37%62%90%

More practices near CH42 2AG · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.