GPWaits

HomeCheshire and Merseyside ICB › Heatherlands Med Ctr

Heatherlands Med Ctr

396 New Hey Road, Wirral, CH49 9DA · 0151 6772172
Part of Healthier Neighbourhoods PCN in Cheshire and Merseyside ICB · Wirral. NHS code N85037.

July 2026 at a glance

Routine appointments seen within 7 days
74%
England 58% · area 63% · ▲ 9.4 pts on Jun 2026
Routine appointments seen within 14 days
88.3%
England 77% · area 81% · ▲ 1 pts on Jun 2026
Urgent appointments seen the same day
England 77% · area 86% · small numbers
Appointments in the month
3,194
526.5 per 1,000 of 6,067 registered patients (England 535.2)

Ranked 1,439th of 5,703 practices in England for routine appointments within 7 days; 12th of 43 in Cheshire and Merseyside ICB. 1st is fastest.

In July 2026 the practice recorded 2,100 routine appointments, of which 74% took place within 7 days of being booked, 16 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,100

Same day 49%1 day 7%2 to 7 days 18%8 to 14 days 14%15 to 21 days 6%22 to 28 days 3%Over 28 days 2%

Urgent appointments 0

No appointments recorded.

All appointments 3,194

Same day 54%1 day 6%2 to 7 days 15%8 to 14 days 14%15 to 21 days 7%22 to 28 days 3%Over 28 days 1%

Appointments with a GP 1,308

Same day 62%1 day 6%2 to 7 days 12%8 to 14 days 12%15 to 21 days 4%22 to 28 days 2%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face63.9%60.1%
With a GP (rather than a nurse or other staff)41%44.5%
Same day, all appointment types53.9%44.7%
Missed by the patient (did not attend)5.7%4.3%
Appointments per 1,000 registered patients526.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,100
General consultation, acute (urgent)0
Planned clinics0
Planned clinical procedures386
Unplanned clinical activity0
Clinical triage486
Walk-in0
Home and care home visits131

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202664.6%87.3%50%3,423565.5
July 202674%88.3%53.9%3,194526.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Upton Group Practice
CH49 0TF
0.2 mi97%98%73%
Greasby Group Practice
CH49 3AT
1.4 mi43%57%91%
Holmlands Med Ctr
CH43 0TX
1.4 mi50%76%80%
Prenton & Woodchurch Medical Centre
CH43 0TS
1.4 mi88%97%0%
Moreton Medical Centre
CH46 0PE
1.5 mi45%84%67%
West Wirral Group Practice
CH49 5PL
1.6 mi35%57%94%

More practices near CH49 9DA · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.