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The Richmond Hill Practice
Colne Health Centre, Craddock Road, Colne, BB8 0JZ · 01282 731731
Part of Pendle East PCN in Lancashire and South Cumbria ICB · Pendle. NHS code P81025.
July 2026 at a glance
Ranked 5,154th of 5,703 practices in England for routine appointments within 7 days; 41st of 43 in Lancashire and South Cumbria ICB; 1,549th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,107 routine appointments, of which 29% took place within 7 days of being booked, 29 points below the England figure. Of 1,783 appointments the practice classed as clinically urgent, 90.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,107
Urgent appointments 1,783
All appointments 5,226
Appointments with a GP 1,909
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 48.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 36.5% | 44.5% |
| Same day, all appointment types | 38.4% | 44.7% |
| Missed by the patient (did not attend) | 5.4% | 4.3% |
| Appointments per 1,000 registered patients | 409.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,091 |
| General consultation, acute (urgent) | 1,783 |
| Planned clinics | 204 |
| Planned clinical procedures | 940 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 40 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 23.2% | 60.2% | 91% | 40.8% | 5,474 | 428.4 |
| July 2026 | 29% | 81.6% | 90.4% | 38.4% | 5,226 | 409.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Harambee Surgery BB8 8QU | 1.3 mi | 39% | 85% | 95% |
| Barrowford Surgery BB9 8QP | 2.5 mi | 22% | 48% | 71% |
| Reedyford Hlth Care Group BB9 7SR | 2.5 mi | 42% | 80% | 48% |
| Nelson Medical Practice BB9 7SR | 2.5 mi | 63% | 86% | 94% |
| Whitefield Healthcare BB9 7SR | 2.5 mi | 74% | 86% | 86% |
| DR Jehangir (Sh) BB9 7SR | 2.5 mi | 78% | 88% | – |
More practices near BB8 0JZ · All practices in Lancashire and South Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.