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The Crescent Surgery

Cleveleys Health Centre, Kelso Avenue, Thornton-Cleveleys, FY5 3LF · 01253 823215
Part of Torentum PCN in Lancashire and South Cumbria ICB · Blackpool. NHS code P81092.

July 2026 at a glance

Routine appointments seen within 7 days
46.9%
England 58% · area 49% · ▼ 24.4 pts on Jun 2026
Routine appointments seen within 14 days
82.2%
England 77% · area 72% · ▼ 8 pts on Jun 2026
Urgent appointments seen the same day
92.6%
England 77% · area 80% · ▲ 0.4 pts on Jun 2026
Appointments in the month
4,062
533.2 per 1,000 of 7,618 registered patients (England 535.2)

Ranked 3,729th of 5,703 practices in England for routine appointments within 7 days; 10th of 16 in Lancashire and South Cumbria ICB; 1,151st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,035 routine appointments, of which 46.9% took place within 7 days of being booked, 11 points below the England figure. Of 930 appointments the practice classed as clinically urgent, 92.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,035

Same day 11%1 day 4%2 to 7 days 32%8 to 14 days 35%15 to 21 days 11%22 to 28 days 5%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 930

Same day 93%1 day 4%2 to 7 days 2%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,060

Same day 43%1 day 8%2 to 7 days 23%8 to 14 days 17%15 to 21 days 6%22 to 28 days 3%Over 28 days 1%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,263

Same day 53%1 day 4%2 to 7 days 14%8 to 14 days 21%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face64.1%60.1%
With a GP (rather than a nurse or other staff)31.1%44.5%
Same day, all appointment types42.5%44.7%
Missed by the patient (did not attend)3.7%4.3%
Appointments per 1,000 registered patients533.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,036
General consultation, acute (urgent)930
Planned clinics597
Planned clinical procedures868
Unplanned clinical activity0
Clinical triage48
Walk-in0
Home and care home visits24

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202671.3%90.2%92.2%40.5%4,628607.2
July 202646.9%82.2%92.6%42.5%4,062533.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Cleveleys Group Practice
FY5 3LF
0 mi55%79%68%
P811331.1 mi
P810791.1 mi
P817421.4 mi
North Shore Surgery
FY2 0JG
1.8 mi50%69%76%
Glenroyd Medical Centre
FY2 0JG
1.8 mi37%70%70%

More practices near FY5 3LF · All practices in Lancashire and South Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.