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Riverside Family Practice

St Peters Centre, Church Street, Burnley, BB11 2DL · 01282 644123
Part of Burnley West PCN in Lancashire and South Cumbria ICB · Burnley. NHS code P81780.

July 2026 at a glance

Routine appointments seen within 7 days

35.3%

England 58% · area 57% · ▼ 1.5 pts on Jun 2026

Routine appointments seen within 14 days

67.4%

England 77% · area 77% · ▼ 8.3 pts on Jun 2026

Urgent appointments seen the same day

26.6%

England 77% · area 74% · ▲ 13.8 pts on Jun 2026

Appointments in the month

2,449

435 per 1,000 of 5,630 registered patients (England 535.2)

Ranked 4,717th of 5,703 practices in England for routine appointments within 7 days; 36th of 43 in Lancashire and South Cumbria ICB; 5,482nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,452 routine appointments, of which 35.3% took place within 7 days of being booked, 23 points below the England figure. Of 861 appointments the practice classed as clinically urgent, 26.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,452

Same day 6%1 day 6%2 to 7 days 24%8 to 14 days 32%15 to 21 days 17%22 to 28 days 10%Over 28 days 5%

Urgent appointments 861

Same day 27%1 day 55%2 to 7 days 15%8 to 14 days 3%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

All appointments 2,449

Same day 14%1 day 23%2 to 7 days 21%8 to 14 days 21%15 to 21 days 11%22 to 28 days 7%Over 28 days 3%

Appointments with a GP 998

Same day 14%1 day 33%2 to 7 days 18%8 to 14 days 28%15 to 21 days 6%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	76.8%	60.1%
With a GP (rather than a nurse or other staff)	40.8%	44.5%
Same day, all appointment types	13.7%	44.7%
Missed by the patient (did not attend)	10.2%	4.3%
Appointments per 1,000 registered patients	435	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,452
General consultation, acute (urgent)	861
Planned clinics	15
Planned clinical procedures	42
Unplanned clinical activity	0
Clinical triage	35
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	36.8%	75.7%	12.8%	10.6%	2,301	409.4
July 2026	35.3%	67.4%	26.6%	13.7%	2,449	435

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Burnley Group Practice BB11 2DL	0 mi	50%	78%	85%
Yorkshire Street Medical Centre BB11 3BT	0.2 mi	48%	59%	24%
Parkside Surgery BB11 1PS	0.2 mi	75%	96%	88%
Burnley Wood Medical Centre BB11 3HR	0.5 mi	67%	86%	98%
Colne Road Surgery BB10 1LS	0.7 mi	33%	93%	96%
Thursby Surgery BB10 3BF	0.7 mi	75%	94%	96%

More practices near BB11 2DL · All practices in Lancashire and South Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.