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Willowbank Surgery

1 Willow Bank, Church Lane, Manchester, M9 4WH · 0161 2059240
Part of H-Blackley Harpurhey & Charlestown PCN in Greater Manchester ICB · Manchester. NHS code P84679.

July 2026 at a glance

Routine appointments seen within 7 days

74.9%

England 58% · area 69% · ▼ 7.4 pts on Jun 2026

Routine appointments seen within 14 days

89.3%

England 77% · area 85% · ▼ 5.3 pts on Jun 2026

Urgent appointments seen the same day

66.7%

England 77% · area 78% · ▲ 33.4 pts on Jun 2026 · small numbers

Appointments in the month

746

328.5 per 1,000 of 2,271 registered patients (England 535.2)

Ranked 1,366th of 5,703 practices in England for routine appointments within 7 days; 21st of 75 in Greater Manchester ICB. 1st is fastest.

In July 2026 the practice recorded 673 routine appointments, of which 74.9% took place within 7 days of being booked, 17 points above the England figure. Of 6 appointments the practice classed as clinically urgent, 66.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 673

Same day 40%1 day 6%2 to 7 days 29%8 to 14 days 14%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

Urgent appointments 6

Same day 67%1 day 17%2 to 7 days 17%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 746

Same day 39%1 day 6%2 to 7 days 27%8 to 14 days 14%15 to 21 days 6%22 to 28 days 3%Over 28 days 5%

Appointments with a GP 458

Same day 41%1 day 4%2 to 7 days 34%8 to 14 days 16%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	80.4%	60.1%
With a GP (rather than a nurse or other staff)	61.4%	44.5%
Same day, all appointment types	38.9%	44.7%
Missed by the patient (did not attend)	9.7%	4.3%
Appointments per 1,000 registered patients	328.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	673
General consultation, acute (urgent)	6
Planned clinics	5
Planned clinical procedures	47
Unplanned clinical activity	15
Clinical triage	0
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	82.3%	94.6%	33.3%	32.3%	713	316.6
July 2026	74.9%	89.3%	66.7%	38.9%	746	328.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Conran Medical Centre M9 5BH	0.1 mi	–	–	38%
Church View Medical Centre M9 4BE	0.2 mi	69%	85%	65%
Fernclough Surgery M9 5RD	0.4 mi	79%	90%	0%
Valentine Medical Centre M9 8PP	0.4 mi	96%	99%	61%
Simpson Medical Practice M40 9NB	0.5 mi	72%	99%	98%
St George's Medical Centre M40 5HP	0.8 mi	23%	55%	72%

More practices near M9 4WH · All practices in Greater Manchester ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.