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Willows Health
184 Coleman Road, Leicester, LE5 4LJ · 0116 2461311
Part of Willows Health PCN in Leicester, Leicestershire and Rutland ICB · Leicester. NHS code Y00137.
July 2026 at a glance
Ranked 2,260th of 5,703 practices in England for routine appointments within 7 days; 24th of 40 in Leicester, Leicestershire and Rutland ICB; 4,343rd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,346 routine appointments, of which 63.8% took place within 7 days of being booked, 6 points above the England figure. Of 4,215 appointments the practice classed as clinically urgent, 65.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,346
Urgent appointments 4,215
1 appointments had an unknown booking gap and are excluded.
All appointments 15,771
2 appointments had an unknown booking gap and are excluded.
Appointments with a GP 7,816
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 69.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 49.6% | 44.5% |
| Same day, all appointment types | 36.6% | 44.7% |
| Missed by the patient (did not attend) | 4.1% | 4.3% |
| Appointments per 1,000 registered patients | 490.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,346 |
| General consultation, acute (urgent) | 4,216 |
| Planned clinics | 4,674 |
| Planned clinical procedures | 502 |
| Unplanned clinical activity | 15 |
| Clinical triage | 1,205 |
| Walk-in | 0 |
| Home and care home visits | 23 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 61.5% | 84.5% | 64% | 35.7% | 16,404 | 509.3 |
| July 2026 | 63.8% | 86.2% | 65.2% | 36.6% | 15,773 | 490.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| East Leicester Med Pract(S Longworth) LE5 4BP | 0.5 mi | – | – | 59% |
| Humberstone Medical Centre (Ip Jones) LE5 0PR | 0.6 mi | 38% | 62% | 70% |
| East Park Medical Centre (Rp Pandya) LE5 5FD | 0.7 mi | 86% | 96% | 80% |
| The Practice-Sayeed LE5 5AY | 0.8 mi | 100% | 100% | 86% |
| Spinney Hill Medical Centre LE5 3HX | 0.9 mi | – | – | 72% |
| Highfields Medical Centre LE5 3GH | 0.9 mi | 66% | 80% | 74% |
More practices near LE5 4LJ · All practices in Leicester, Leicestershire and Rutland ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.