Home › North East London ICB › The Robins Surgery, Harold Hill Health C
The Robins Surgery, Harold Hill Health C
Gooshays Drive, Harold Hill, Romford, RM3 9SU · 01708 796960
Part of Havering North PCN in North East London ICB · Havering. NHS code Y00312.
July 2026 at a glance
Ranked 5,461st of 5,703 practices in England for routine appointments within 7 days; 241st of 245 in North East London ICB; 969th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 268 routine appointments, of which 22.4% took place within 7 days of being booked, 36 points below the England figure. Of 443 appointments the practice classed as clinically urgent, 93.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 268
Urgent appointments 443
All appointments 1,384
2 appointments had an unknown booking gap and are excluded.
Appointments with a GP 672
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 79.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 48.5% | 44.5% |
| Same day, all appointment types | 46.5% | 44.7% |
| Missed by the patient (did not attend) | 8.6% | 4.3% |
| Appointments per 1,000 registered patients | 300.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 268 |
| General consultation, acute (urgent) | 443 |
| Planned clinics | 450 |
| Planned clinical procedures | 0 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 2 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 16.5% | 97.9% | 94.2% | 45.8% | 1,305 | 283.5 |
| July 2026 | 22.4% | 92.2% | 93.5% | 46.5% | 1,386 | 300.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Abbamoor Surgery RM3 9SU | 0 mi | 21% | 88% | 41% |
| Central Park Surgery RM3 9SU | 0 mi | – | – | 86% |
| The Saheecha's Practices RM3 9SU | 0 mi | 91% | 96% | 96% |
| Petersfield Surgery RM3 9PD | 0.4 mi | – | – | 75% |
| Straight Road Surgery RM3 7JJ | 0.7 mi | 88% | 94% | 97% |
| Ingrebourne Medical Centre RM3 7JJ | 0.7 mi | 99% | 100% | 89% |
More practices near RM3 9SU · All practices in North East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.