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Bay Medical Group
Heysham Primary Care Centre, Middleton Way, Heysham, Morecambe, LA3 2LE · 01524 235900
Part of Bay PCN in Lancashire and South Cumbria ICB · Lancaster. NHS code Y01008.
July 2026 at a glance
Ranked 3,720th of 5,703 practices in England for routine appointments within 7 days; 17th of 31 in Lancashire and South Cumbria ICB; 2,311th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 7,212 routine appointments, of which 47% took place within 7 days of being booked, 11 points below the England figure. Of 4,564 appointments the practice classed as clinically urgent, 85.7% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 7,212
4 appointments had an unknown booking gap and are excluded.
Urgent appointments 4,564
All appointments 24,592
11 appointments had an unknown booking gap and are excluded.
Appointments with a GP 10,702
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 55.7% | 60.1% |
| With a GP (rather than a nurse or other staff) | 43.5% | 44.5% |
| Same day, all appointment types | 36.6% | 44.7% |
| Missed by the patient (did not attend) | 5.6% | 4.3% |
| Appointments per 1,000 registered patients | 454.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 7,216 |
| General consultation, acute (urgent) | 4,564 |
| Planned clinics | 2,578 |
| Planned clinical procedures | 5,158 |
| Unplanned clinical activity | 0 |
| Clinical triage | 1,896 |
| Walk-in | 0 |
| Home and care home visits | 270 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 53.8% | 69.3% | 88.5% | 36.5% | 25,361 | 469.2 |
| July 2026 | 47% | 63.8% | 85.7% | 36.6% | 24,603 | 454.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Queen Square Medical Practice LA1 1RP | 3.8 mi | 28% | 68% | 73% |
| Lancaster Medical Practice LA1 1PN | 4 mi | 51% | 70% | 94% |
| Ash Trees Surgery LA5 9JU | 7.9 mi | 30% | 58% | 85% |
| P81087 | 8.5 mi | – | – | – |
| P81089 | 9.6 mi | – | – | – |
| Nutwood Medical Practice LA11 7DJ | 10.1 mi | 59% | 69% | 55% |
More practices near LA3 2LE · All practices in Lancashire and South Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.