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Heartwood Medical Practice
Swadlincote Health Centre, Civic Way, Swadlincote, DE11 0AE · 01283 818100
Part of Swadlincote PCN in Derby and Derbyshire ICB · South Derbyshire. NHS code Y01812.
July 2026 at a glance
Ranked 5,081st of 5,703 practices in England for routine appointments within 7 days; 80th of 101 in Derby and Derbyshire ICB; 2,535th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,820 routine appointments, of which 30.2% took place within 7 days of being booked, 28 points below the England figure. Of 1,154 appointments the practice classed as clinically urgent, 84.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,820
Urgent appointments 1,154
1 appointments had an unknown booking gap and are excluded.
All appointments 6,271
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,371
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 73.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 21.9% | 44.5% |
| Same day, all appointment types | 42.7% | 44.7% |
| Missed by the patient (did not attend) | 3.5% | 4.3% |
| Appointments per 1,000 registered patients | 553 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,820 |
| General consultation, acute (urgent) | 1,155 |
| Planned clinics | 0 |
| Planned clinical procedures | 152 |
| Unplanned clinical activity | 137 |
| Clinical triage | 1,079 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 28.3% | 46.3% | 86.9% | 42.2% | 6,476 | 571.1 |
| July 2026 | 30.2% | 48.7% | 84.2% | 42.7% | 6,272 | 553 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Swadlincote Surgery DE11 0PP | 0.1 mi | 44% | 70% | 81% |
| Newhall Surgery DE11 0HU | 0.9 mi | 58% | 79% | 88% |
| Woodville Surgery DE11 7JE | 1 mi | 54% | 85% | 78% |
| Gresleydale Healthcare Centre DE11 9JT | 1.2 mi | 20% | 63% | 77% |
| Y00078 | 2.6 mi | – | – | – |
| M83073 | 2.9 mi | – | – | – |
More practices near DE11 0AE · All practices in Derby and Derbyshire ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.