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Willow Bank Surgery

Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, ST3 6AB · 0300 1235002
Part of Meir PCN in Staffordshire and Stoke-on-Trent ICB · Stoke-on-Trent. NHS code Y02521.

July 2026 at a glance

Routine appointments seen within 7 days

79.6%

England 58% · area 70% · ▼ 1.9 pts on Jun 2026

Routine appointments seen within 14 days

88.8%

England 77% · area 88% · ▲ 1.8 pts on Jun 2026

Urgent appointments seen the same day

83.5%

England 77% · area 85% · ▼ 1.9 pts on Jun 2026

Appointments in the month

4,328

435.4 per 1,000 of 9,941 registered patients (England 535.2)

Ranked 1,021st of 5,703 practices in England for routine appointments within 7 days; 14th of 36 in Staffordshire and Stoke-on-Trent ICB; 2,644th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,133 routine appointments, of which 79.6% took place within 7 days of being booked, 21 points above the England figure. Of 1,349 appointments the practice classed as clinically urgent, 83.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,133

Same day 35%1 day 18%2 to 7 days 26%8 to 14 days 9%15 to 21 days 5%22 to 28 days 4%Over 28 days 2%

Urgent appointments 1,349

Same day 83%1 day 8%2 to 7 days 7%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 4,328

Same day 47%1 day 15%2 to 7 days 19%8 to 14 days 7%15 to 21 days 6%22 to 28 days 3%Over 28 days 4%

Appointments with a GP 1,734

Same day 49%1 day 19%2 to 7 days 25%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	56.7%	60.1%
With a GP (rather than a nurse or other staff)	40.1%	44.5%
Same day, all appointment types	46.6%	44.7%
Missed by the patient (did not attend)	6.2%	4.3%
Appointments per 1,000 registered patients	435.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,133
General consultation, acute (urgent)	1,349
Planned clinics	505
Planned clinical procedures	198
Unplanned clinical activity	0
Clinical triage	400
Walk-in	0
Home and care home visits	57

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	81.5%	87%	85.4%	51.3%	4,450	447.5
July 2026	79.6%	88.8%	83.5%	46.6%	4,328	435.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
DR Raju and Partners ST3 6AB	0 mi	56%	82%	85%
Meir Medical Practice ST3 6AB	0 mi	99%	100%	72%
Meir Park & Weston Coyney Medical Pract ST3 7TW	0.9 mi	87%	97%	0%
Dunrobin Street Medical Centre ST3 4LL	1.2 mi	72%	93%	57%
Belgrave Medical Centre ST3 4LR	1.2 mi	59%	81%	89%
Mayfield Surgery ST3 4DW	1.4 mi	83%	92%	97%

More practices near ST3 6AB · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.