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HomeWest and North London ICB › The Practice Heart of Hounslow

The Practice Heart of Hounslow

92 Bath Road, Hounslow, TW3 3LN · 020 81040810
Part of Hounslow Health PCN in West and North London ICB · Hounslow. NHS code Y02671.

July 2026 at a glance

Routine appointments seen within 7 days
22.2%
England 58% · area 67% · ▲ 4.3 pts on Jun 2026
Routine appointments seen within 14 days
85.6%
England 77% · area 85% · ▼ 5.5 pts on Jun 2026
Urgent appointments seen the same day
82.3%
England 77% · area 67% · ▼ 1.7 pts on Jun 2026
Appointments in the month
6,268
349.9 per 1,000 of 17,915 registered patients (England 535.2)

Ranked 5,472nd of 5,703 practices in England for routine appointments within 7 days; 294th of 301 in West and North London ICB; 2,782nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,741 routine appointments, of which 22.2% took place within 7 days of being booked, 36 points below the England figure. Of 1,657 appointments the practice classed as clinically urgent, 82.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,741

Same day 10%1 day 3%2 to 7 days 9%8 to 14 days 63%15 to 21 days 10%22 to 28 days 4%Over 28 days 1%

Urgent appointments 1,657

Same day 82%1 day 4%2 to 7 days 5%8 to 14 days 7%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 6,267

Same day 34%1 day 3%2 to 7 days 15%8 to 14 days 33%15 to 21 days 8%22 to 28 days 4%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,674

Same day 46%1 day 3%2 to 7 days 6%8 to 14 days 35%15 to 21 days 6%22 to 28 days 2%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face84.7%60.1%
With a GP (rather than a nurse or other staff)58.6%44.5%
Same day, all appointment types34%44.7%
Missed by the patient (did not attend)6.5%4.3%
Appointments per 1,000 registered patients349.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,741
General consultation, acute (urgent)1,657
Planned clinics1,801
Planned clinical procedures309
Unplanned clinical activity0
Clinical triage321
Walk-in0
Home and care home visits22

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202617.9%91.1%84%34.8%7,205403.6
July 202622.2%85.6%82.3%34%6,268349.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Green Practice
TW3 3LN
0 mi31%45%63%
Chestnut Practice
TW3 3LN
0 mi56%68%75%
Blue Wing Family Doctor Unit
TW3 3LN
0 mi
Hounslow Medical Centre
TW3 3ET
0.2 mi72%83%40%
Bath Road Surgery
TW3 3ET
0.2 mi81%92%61%
Hounslow Family Practice
TW3 4JX
0.3 mi91%98%32%

More practices near TW3 3LN · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.