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St Luke's Health Centre

Pantile Avenue, Southend-on-Sea, SS2 4BD · 0333 3210918
Part of Southend Victoria PCN in Essex ICB · Southend-on-Sea. NHS code Y02707.

July 2026 at a glance

Routine appointments seen within 7 days

80.9%

England 58% · area 64% · ▲ 10.1 pts on Jun 2026

Routine appointments seen within 14 days

94.5%

England 77% · area 83% · ▲ 11 pts on Jun 2026

Urgent appointments seen the same day

96.5%

England 77% · area 71% · ▼ 0.3 pts on Jun 2026

Appointments in the month

4,141

570.6 per 1,000 of 7,257 registered patients (England 535.2)

Ranked 915th of 5,703 practices in England for routine appointments within 7 days; 2nd of 21 in Essex ICB; 445th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,824 routine appointments, of which 80.9% took place within 7 days of being booked, 23 points above the England figure. Of 573 appointments the practice classed as clinically urgent, 96.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,824

Same day 25%1 day 10%2 to 7 days 46%8 to 14 days 14%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

Urgent appointments 573

Same day 97%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,141

Same day 47%1 day 7%2 to 7 days 26%8 to 14 days 10%15 to 21 days 3%22 to 28 days 5%Over 28 days 2%

Appointments with a GP 1,789

Same day 43%1 day 11%2 to 7 days 34%8 to 14 days 10%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	62.2%	60.1%
With a GP (rather than a nurse or other staff)	43.2%	44.5%
Same day, all appointment types	47%	44.7%
Missed by the patient (did not attend)	3.6%	4.3%
Appointments per 1,000 registered patients	570.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,824
General consultation, acute (urgent)	573
Planned clinics	701
Planned clinical procedures	5
Unplanned clinical activity	0
Clinical triage	799
Walk-in	33
Home and care home visits	37

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	70.8%	83.5%	96.8%	44.1%	4,277	592.8
July 2026	80.9%	94.5%	96.5%	47%	4,141	570.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
North Avenue Surgery SS2 4EQ	0.4 mi	82%	92%	71%
Central Surgery - Southchurch Blvd SS2 4UB	0.7 mi	56%	80%	99%
The Queensway Surgery SS1 2AB	0.9 mi	74%	91%	78%
Warrior Square Surgery SS1 2JJ	1 mi	73%	92%	59%
Y06389	1.1 mi	–	–	–
Southend Medical Centre SS1 1NX	1.2 mi	48%	74%	73%

More practices near SS2 4BD · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.