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Half Penny Steps Health Centre

427-429 Harrow Road, London, W10 4RE · 020 89628700
Part of Inclusive Health PCN in West and North London ICB · Westminster. NHS code Y02842.

July 2026 at a glance

Routine appointments seen within 7 days

83.7%

England 58% · area 67% · ▲ 3.2 pts on Jun 2026

Routine appointments seen within 14 days

96.7%

England 77% · area 85% · ▲ 0.9 pts on Jun 2026

Urgent appointments seen the same day

14.2%

England 77% · area 67% · ▼ 1 pts on Jun 2026

Appointments in the month

6,951

751.1 per 1,000 of 9,255 registered patients (England 535.2)

Ranked 756th of 5,703 practices in England for routine appointments within 7 days; 50th of 301 in West and North London ICB; 5,566th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,196 routine appointments, of which 83.7% took place within 7 days of being booked, 26 points above the England figure. Of 323 appointments the practice classed as clinically urgent, 14.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,196

Same day 41%1 day 16%2 to 7 days 28%8 to 14 days 13%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 323

Same day 14%1 day 17%2 to 7 days 48%8 to 14 days 18%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 6,950

Same day 32%1 day 15%2 to 7 days 32%8 to 14 days 15%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,386

Same day 43%1 day 6%2 to 7 days 27%8 to 14 days 20%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	42.3%	60.1%
With a GP (rather than a nurse or other staff)	48.7%	44.5%
Same day, all appointment types	32.4%	44.7%
Missed by the patient (did not attend)	4.5%	4.3%
Appointments per 1,000 registered patients	751.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,197
General consultation, acute (urgent)	323
Planned clinics	1,871
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	2
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	80.5%	95.8%	15.2%	32.9%	7,013	762.5
July 2026	83.7%	96.7%	14.2%	32.4%	6,951	751.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Srikrishnamurthy Harrow Road Surgery W10 4NJ	0.1 mi	64%	89%	48%
Golborne Canalside Health Centre W10 5DD	0.1 mi	90%	96%	70%
The Golborne Medical Centre W10 5PG	0.1 mi	55%	82%	47%
Meanwhile Garden Medical Centre W10 5NT	0.2 mi	81%	97%	3%
Elgin Clinic W9 3QT	0.3 mi	77%	93%	61%
Shirland Medical W10 4LD	0.3 mi	70%	85%	68%

More practices near W10 4RE · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.