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Hetherington at the Pavilion

9 Brighton Terrace, London, SW9 8DJ · 020 72749252
Part of Brixton and Clapham Park PCN in South East London ICB · Lambeth. NHS code Y03063.

July 2026 at a glance

Routine appointments seen within 7 days

71.4%

England 58% · area 60% · ▲ 5.2 pts on Jun 2026

Routine appointments seen within 14 days

86.7%

England 77% · area 82% · ▼ 4.1 pts on Jun 2026

Urgent appointments seen the same day

–

England 77% · area 80% · small numbers

Appointments in the month

2,928

377.9 per 1,000 of 7,748 registered patients (England 535.2)

Ranked 1,633rd of 5,703 practices in England for routine appointments within 7 days; 65th of 182 in South East London ICB. 1st is fastest.

In July 2026 the practice recorded 1,198 routine appointments, of which 71.4% took place within 7 days of being booked, 13 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,198

Same day 23%1 day 8%2 to 7 days 41%8 to 14 days 15%15 to 21 days 6%22 to 28 days 6%Over 28 days 2%

Urgent appointments 0

No appointments recorded.

All appointments 2,928

Same day 39%1 day 6%2 to 7 days 26%8 to 14 days 14%15 to 21 days 7%22 to 28 days 6%Over 28 days 3%

Appointments with a GP 1,847

Same day 51%1 day 7%2 to 7 days 23%8 to 14 days 10%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	57.1%	60.1%
With a GP (rather than a nurse or other staff)	63.1%	44.5%
Same day, all appointment types	38.7%	44.7%
Missed by the patient (did not attend)	6%	4.3%
Appointments per 1,000 registered patients	377.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,198
General consultation, acute (urgent)	0
Planned clinics	0
Planned clinical procedures	508
Unplanned clinical activity	40
Clinical triage	87
Walk-in	898
Home and care home visits	6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	66.2%	90.8%	–	42.7%	2,983	385.1
July 2026	71.4%	86.7%	–	38.7%	2,928	377.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Stockwell Group Practice SW9 9TJ	0.4 mi	54%	89%	49%
Sandmere Practice SW4 7QJ	0.5 mi	87%	98%	92%
Hetherington Group Practice SW4 7NU	0.5 mi	38%	54%	70%
Beckett House Practice SW9 9DL	0.6 mi	48%	76%	99%
Brixton Hill Group Practice SW2 1AE	0.7 mi	85%	93%	100%
The Grantham Practice SW9 9BH	0.7 mi	68%	93%	93%

More practices near SW9 8DJ · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.