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St Austell Health Group
1 Wheal Northey, St. Austell, PL25 3EF · 01726 75555
Part of St Austell Healthcare PCN in Cornwall and the Isles of Scilly ICB · Cornwall. NHS code Y04957.
July 2026 at a glance
Ranked 4,588th of 5,703 practices in England for routine appointments within 7 days; 36th of 53 in Cornwall and the Isles of Scilly ICB; 2,990th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,253 routine appointments, of which 37.3% took place within 7 days of being booked, 21 points below the England figure. Of 1,905 appointments the practice classed as clinically urgent, 80.7% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,253
Urgent appointments 1,905
All appointments 31,356
8 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,518
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 38.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 17.6% | 44.5% |
| Same day, all appointment types | 58.9% | 44.7% |
| Missed by the patient (did not attend) | 2.2% | 4.3% |
| Appointments per 1,000 registered patients | 954.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,089 |
| General consultation, acute (urgent) | 1,905 |
| Planned clinics | 2,176 |
| Planned clinical procedures | 6,164 |
| Unplanned clinical activity | 0 |
| Clinical triage | 16,653 |
| Walk-in | 0 |
| Home and care home visits | 520 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 53% | 83.4% | 83.3% | 59.2% | 30,654 | 932.7 |
| July 2026 | 37.3% | 78.7% | 80.7% | 58.9% | 31,364 | 954.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Middleway Surgery PL24 2JL | 2.2 mi | 37% | 49% | 96% |
| Mevagissey Surgery PL26 6UE | 5.2 mi | 49% | 95% | 43% |
| Clays Practice PL26 8JF | 5.5 mi | 61% | 66% | 91% |
| Fowey River Practice PL23 1DT | 5.5 mi | 67% | 83% | 76% |
| Brannel Surgery PL26 7RL | 5.8 mi | 13% | 16% | 94% |
| Lostwithiel Surgery PL22 0EF | 6 mi | 23% | 54% | 76% |
More practices near PL25 3EF · All practices in Cornwall and the Isles of Scilly ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.