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Victoria Medical Centre

12-28 Glen Street, Hebburn, NE31 1NU · 0191 4832106
Part of South Tyneside West PCN in North East and North Cumbria ICB · South Tyneside. NHS code A88001.

July 2026 at a glance

Routine appointments seen within 7 days

91.6%

England 58% · area 64% · ▼ 1.7 pts on Jun 2026

Routine appointments seen within 14 days

96%

England 77% · area 82% · ▼ 2.1 pts on Jun 2026

Urgent appointments seen the same day

55.3%

England 77% · area 60% · ▼ 6.2 pts on Jun 2026

Appointments in the month

2,083

577.5 per 1,000 of 3,607 registered patients (England 535.2)

Ranked 288th of 5,703 practices in England for routine appointments within 7 days; 2nd of 20 in North East and North Cumbria ICB; 4,850th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 940 routine appointments, of which 91.6% took place within 7 days of being booked, 33 points above the England figure. Of 262 appointments the practice classed as clinically urgent, 55.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 940

Same day 75%1 day 5%2 to 7 days 12%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

Urgent appointments 262

Same day 55%1 day 21%2 to 7 days 23%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,083

Same day 61%1 day 10%2 to 7 days 20%8 to 14 days 5%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

Appointments with a GP 545

Same day 59%1 day 15%2 to 7 days 20%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	72.9%	60.1%
With a GP (rather than a nurse or other staff)	26.2%	44.5%
Same day, all appointment types	60.6%	44.7%
Missed by the patient (did not attend)	4.3%	4.3%
Appointments per 1,000 registered patients	577.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	900
General consultation, acute (urgent)	262
Planned clinics	202
Planned clinical procedures	1
Unplanned clinical activity	0
Clinical triage	231
Walk-in	0
Home and care home visits	40

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	93.3%	98.1%	61.5%	62.7%	2,084	570.5
July 2026	91.6%	96%	55.3%	60.6%	2,083	577.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Ellison View Surgery NE31 1NU	0 mi	25%	45%	52%
The Glen Medical Group NE31 1NU	0 mi	22%	32%	87%
A86011	0.9 mi	–	–	–
Mayfield Medical Group NE32 5SE	1.1 mi	55%	87%	63%
Albert Road Surgery NE32 5AG	1.2 mi	89%	96%	0%
The G.p.suite NE32 3UX	1.2 mi	67%	90%	15%

More practices near NE31 1NU · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.