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Ellison View Surgery

The Glen Primary Care Centre, 30 Glen Street, Hebburn, NE31 1NU · 0191 2831610
Part of South Tyneside West PCN in North East and North Cumbria ICB · South Tyneside. NHS code A88012.

July 2026 at a glance

Routine appointments seen within 7 days

24.6%

England 58% · area 64% · ▼ 15.3 pts on Jun 2026

Routine appointments seen within 14 days

44.5%

England 77% · area 82% · ▼ 20.3 pts on Jun 2026

Urgent appointments seen the same day

52.1%

England 77% · area 60% · ▼ 9.1 pts on Jun 2026

Appointments in the month

4,014

663.4 per 1,000 of 6,051 registered patients (England 535.2)

Ranked 5,361st of 5,703 practices in England for routine appointments within 7 days; 19th of 20 in North East and North Cumbria ICB; 4,951st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 767 routine appointments, of which 24.6% took place within 7 days of being booked, 33 points below the England figure. Of 741 appointments the practice classed as clinically urgent, 52.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 767

Same day 12%1 day 3%2 to 7 days 10%8 to 14 days 20%15 to 21 days 26%22 to 28 days 21%Over 28 days 9%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 741

Same day 52%1 day 7%2 to 7 days 19%8 to 14 days 17%15 to 21 days 4%22 to 28 days 1%Over 28 days 0%

All appointments 4,010

Same day 47%1 day 11%2 to 7 days 11%8 to 14 days 14%15 to 21 days 9%22 to 28 days 5%Over 28 days 2%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,110

Same day 70%1 day 17%2 to 7 days 6%8 to 14 days 5%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	92.4%	60.1%
With a GP (rather than a nurse or other staff)	52.7%	44.5%
Same day, all appointment types	47.1%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	663.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	740
General consultation, acute (urgent)	741
Planned clinics	0
Planned clinical procedures	17
Unplanned clinical activity	0
Clinical triage	1,584
Walk-in	0
Home and care home visits	28

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	39.9%	64.8%	61.2%	53.7%	4,009	663.2
July 2026	24.6%	44.5%	52.1%	47.1%	4,014	663.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Victoria Medical Centre NE31 1NU	0 mi	92%	96%	55%
The Glen Medical Group NE31 1NU	0 mi	22%	32%	87%
A86011	0.9 mi	–	–	–
Mayfield Medical Group NE32 5SE	1.1 mi	55%	87%	63%
Albert Road Surgery NE32 5AG	1.2 mi	89%	96%	0%
The G.p.suite NE32 3UX	1.2 mi	67%	90%	15%

More practices near NE31 1NU · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.