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The G.p.suite

Palmer Community Hospitals, Wear Street, Jarrow, NE32 3UX · 0191 4028078
Part of South Tyneside West PCN in North East and North Cumbria ICB · South Tyneside. NHS code A88025.

July 2026 at a glance

Routine appointments seen within 7 days

67.2%

England 58% · area 64% · ▼ 7.5 pts on Jun 2026

Routine appointments seen within 14 days

90.3%

England 77% · area 82% · ▼ 3.2 pts on Jun 2026

Urgent appointments seen the same day

15.2%

England 77% · area 60% · ▼ 2.7 pts on Jun 2026

Appointments in the month

1,991

470 per 1,000 of 4,236 registered patients (England 535.2)

Ranked 1,962nd of 5,703 practices in England for routine appointments within 7 days; 9th of 20 in North East and North Cumbria ICB; 5,559th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 817 routine appointments, of which 67.2% took place within 7 days of being booked, 9 points above the England figure. Of 198 appointments the practice classed as clinically urgent, 15.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 817

Same day 38%1 day 4%2 to 7 days 26%8 to 14 days 23%15 to 21 days 6%22 to 28 days 3%Over 28 days 1%

Urgent appointments 198

Same day 15%1 day 10%2 to 7 days 54%8 to 14 days 16%15 to 21 days 2%22 to 28 days 3%Over 28 days 0%

All appointments 1,991

Same day 39%1 day 6%2 to 7 days 32%8 to 14 days 15%15 to 21 days 4%22 to 28 days 3%Over 28 days 1%

Appointments with a GP 783

Same day 68%1 day 6%2 to 7 days 20%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	71.2%	60.1%
With a GP (rather than a nurse or other staff)	39.3%	44.5%
Same day, all appointment types	39%	44.7%
Missed by the patient (did not attend)	3.8%	4.3%
Appointments per 1,000 registered patients	470	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	817
General consultation, acute (urgent)	198
Planned clinics	6
Planned clinical procedures	207
Unplanned clinical activity	0
Clinical triage	46
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	74.7%	93.5%	17.9%	40.1%	2,025	476.8
July 2026	67.2%	90.3%	15.2%	39%	1,991	470

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
East Wing Practice NE32 3UX	0 mi	63%	83%	49%
Albert Road Surgery NE32 5AG	0.2 mi	89%	96%	0%
Mayfield Medical Group NE32 5SE	0.2 mi	55%	87%	63%
A87013	1.1 mi	–	–	–
Victoria Medical Centre NE31 1NU	1.2 mi	92%	96%	55%
The Glen Medical Group NE31 1NU	1.2 mi	22%	32%	87%

More practices near NE32 3UX · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.