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Grove Surgery

Grove Lane, Thetford, IP24 2HY · 01842 752285
Part of Breckland Surgeries PCN in Norfolk and Suffolk ICB · Breckland. NHS code D82002.

July 2026 at a glance

Routine appointments seen within 7 days

79%

England 58% · area 42% · ▼ 1.8 pts on Jun 2026

Routine appointments seen within 14 days

88.8%

England 77% · area 62% · ▼ 0.8 pts on Jun 2026

Urgent appointments seen the same day

87.7%

England 77% · area 80% · ▲ 0.9 pts on Jun 2026

Appointments in the month

7,592

618.5 per 1,000 of 12,274 registered patients (England 535.2)

Ranked 1,061st of 5,703 practices in England for routine appointments within 7 days; 4th of 96 in Norfolk and Suffolk ICB; 1,972nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 957 routine appointments, of which 79% took place within 7 days of being booked, 21 points above the England figure. Of 1,493 appointments the practice classed as clinically urgent, 87.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 957

Same day 60%1 day 5%2 to 7 days 14%8 to 14 days 10%15 to 21 days 5%22 to 28 days 4%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,493

Same day 88%1 day 2%2 to 7 days 6%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 1%

All appointments 7,590

Same day 58%1 day 8%2 to 7 days 17%8 to 14 days 7%15 to 21 days 3%22 to 28 days 3%Over 28 days 6%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,364

Same day 79%1 day 8%2 to 7 days 8%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	53.3%	60.1%
With a GP (rather than a nurse or other staff)	44.3%	44.5%
Same day, all appointment types	57.5%	44.7%
Missed by the patient (did not attend)	1.9%	4.3%
Appointments per 1,000 registered patients	618.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	922
General consultation, acute (urgent)	1,493
Planned clinics	2,219
Planned clinical procedures	10
Unplanned clinical activity	0
Clinical triage	2,626
Walk-in	0
Home and care home visits	70

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	80.8%	89.6%	86.8%	57.7%	7,631	618.2
July 2026	79%	88.8%	87.7%	57.5%	7,592	618.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
School Lane Surgery IP24 2AG	0.2 mi	52%	78%	78%
D83062	5.8 mi	–	–	–
Y00774	5.8 mi	–	–	–
E Harling & Kenninghall Medical Practice NR16 2AD	7.8 mi	28%	51%	71%
D83070	8.3 mi	–	–	–
D83007	8.5 mi	–	–	–

More practices near IP24 2HY · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.