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E Harling & Kenninghall Medical Practice

The Surgery, Market St, East Harling, Norwich, NR16 2AD · 01953 717204
Part of Ketts Oak PCN in Norfolk and Suffolk ICB · Breckland. NHS code D82042.

July 2026 at a glance

Routine appointments seen within 7 days

28.4%

England 58% · area 42% · ▲ 5.8 pts on Jun 2026

Routine appointments seen within 14 days

51%

England 77% · area 62% · ▲ 1.9 pts on Jun 2026

Urgent appointments seen the same day

71.4%

England 77% · area 80% · ▼ 6.1 pts on Jun 2026

Appointments in the month

4,043

469 per 1,000 of 8,621 registered patients (England 535.2)

Ranked 5,180th of 5,703 practices in England for routine appointments within 7 days; 76th of 96 in Norfolk and Suffolk ICB; 3,890th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,180 routine appointments, of which 28.4% took place within 7 days of being booked, 30 points below the England figure. Of 287 appointments the practice classed as clinically urgent, 71.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,180

Same day 5%1 day 4%2 to 7 days 19%8 to 14 days 23%15 to 21 days 20%22 to 28 days 17%Over 28 days 12%

Urgent appointments 287

Same day 71%1 day 5%2 to 7 days 15%8 to 14 days 5%15 to 21 days 3%22 to 28 days 0%Over 28 days 1%

All appointments 4,043

Same day 35%1 day 5%2 to 7 days 14%8 to 14 days 15%15 to 21 days 13%22 to 28 days 10%Over 28 days 8%

Appointments with a GP 1,605

Same day 64%1 day 6%2 to 7 days 5%8 to 14 days 3%15 to 21 days 10%22 to 28 days 8%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	79.4%	60.1%
With a GP (rather than a nurse or other staff)	39.7%	44.5%
Same day, all appointment types	34.9%	44.7%
Missed by the patient (did not attend)	4%	4.3%
Appointments per 1,000 registered patients	469	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,139
General consultation, acute (urgent)	287
Planned clinics	64
Planned clinical procedures	2
Unplanned clinical activity	162
Clinical triage	483
Walk-in	0
Home and care home visits	45

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	22.6%	49.1%	77.5%	34.1%	4,137	480.6
July 2026	28.4%	51%	71.4%	34.9%	4,043	469

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Attleborough Surgery NR17 2AS	6.4 mi	21%	37%	60%
D83033	7.3 mi	–	–	–
Grove Surgery IP24 2HY	7.8 mi	79%	89%	88%
School Lane Surgery IP24 2AG	8 mi	52%	78%	78%
D83070	8.1 mi	–	–	–
Lawns Practice IP22 4WG	8.5 mi	39%	51%	64%

More practices near NR16 2AD · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.