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Bridge Street Surgery

30-32 Bridge Street, Downham Market, PE38 9DP · 01366 388888
Part of Swaffham & Downham Market PCN in Norfolk and Suffolk ICB · King's Lynn and West Norfolk. NHS code D82015.

July 2026 at a glance

Routine appointments seen within 7 days

45.2%

England 58% · area 42% · ▼ 0.3 pts on Jun 2026

Routine appointments seen within 14 days

58.1%

England 77% · area 62% · ▼ 2.3 pts on Jun 2026

Urgent appointments seen the same day

75.6%

England 77% · area 80% · ▲ 7.7 pts on Jun 2026

Appointments in the month

7,955

952.4 per 1,000 of 8,353 registered patients (England 535.2)

Ranked 3,883rd of 5,703 practices in England for routine appointments within 7 days; 41st of 96 in Norfolk and Suffolk ICB; 3,515th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,708 routine appointments, of which 45.2% took place within 7 days of being booked, 13 points below the England figure. Of 2,816 appointments the practice classed as clinically urgent, 75.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,708

Same day 18%1 day 7%2 to 7 days 20%8 to 14 days 13%15 to 21 days 9%22 to 28 days 13%Over 28 days 20%

Urgent appointments 2,816

Same day 76%1 day 10%2 to 7 days 7%8 to 14 days 3%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

All appointments 7,952

Same day 50%1 day 8%2 to 7 days 13%8 to 14 days 8%15 to 21 days 5%22 to 28 days 6%Over 28 days 9%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,260

Same day 62%1 day 12%2 to 7 days 12%8 to 14 days 7%15 to 21 days 2%22 to 28 days 1%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	44.7%	60.1%
With a GP (rather than a nurse or other staff)	41%	44.5%
Same day, all appointment types	50.2%	44.7%
Missed by the patient (did not attend)	2.3%	4.3%
Appointments per 1,000 registered patients	952.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,622
General consultation, acute (urgent)	2,817
Planned clinics	468
Planned clinical procedures	24
Unplanned clinical activity	0
Clinical triage	5
Walk-in	0
Home and care home visits	116

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	45.5%	60.4%	67.9%	49.3%	8,264	986.7
July 2026	45.2%	58.1%	75.6%	50.2%	7,955	952.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Hollies Surgery PE38 9JE	0.1 mi	53%	80%	83%
Howdale Surgery PE38 9AF	0.3 mi	48%	65%	63%
Watlington Medical Centre PE33 0TU	4.5 mi	27%	61%	89%
Boughton Surgery PE33 9AG	5.7 mi	51%	63%	–
Upwell Health Centre PE14 9BT	6.3 mi	45%	64%	97%
St John's Surgery PE14 7RR	8.3 mi	57%	86%	79%

More practices near PE38 9DP · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.