GPWaits

HomeNorfolk and Suffolk ICB › Hellesdon Medical Practice

Hellesdon Medical Practice

343 Reepham Road, Hellesdon, Norwich, NR6 5QJ · 01603 486602
Part of Norwich East PCN in Norfolk and Suffolk ICB · Broadland. NHS code D82018.

July 2026 at a glance

Routine appointments seen within 7 days
11.6%
England 58% · area 42% · ▼ 5.8 pts on Jun 2026
Routine appointments seen within 14 days
18.2%
England 77% · area 62% · ▼ 2.8 pts on Jun 2026
Urgent appointments seen the same day
97.8%
England 77% · area 80% · ▲ 0.7 pts on Jun 2026
Appointments in the month
4,748
429.1 per 1,000 of 11,066 registered patients (England 535.2)

Ranked 5,686th of 5,703 practices in England for routine appointments within 7 days; 94th of 96 in Norfolk and Suffolk ICB; 231st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,203 routine appointments, of which 11.6% took place within 7 days of being booked, 46 points below the England figure. Of 1,532 appointments the practice classed as clinically urgent, 97.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,203

Same day 4%1 day 4%2 to 7 days 4%8 to 14 days 7%15 to 21 days 17%22 to 28 days 8%Over 28 days 57%

Urgent appointments 1,532

Same day 98%1 day 1%2 to 7 days 1%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,748

Same day 38%1 day 2%2 to 7 days 7%8 to 14 days 9%15 to 21 days 15%22 to 28 days 10%Over 28 days 19%

Appointments with a GP 2,606

Same day 62%1 day 2%2 to 7 days 2%8 to 14 days 3%15 to 21 days 4%22 to 28 days 2%Over 28 days 25%

What the appointments were

MeasureThis practiceEngland
Face to face70.3%60.1%
With a GP (rather than a nurse or other staff)54.9%44.5%
Same day, all appointment types38.4%44.7%
Missed by the patient (did not attend)2.9%4.3%
Appointments per 1,000 registered patients429.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,164
General consultation, acute (urgent)1,532
Planned clinics626
Planned clinical procedures1,029
Unplanned clinical activity33
Clinical triage0
Walk-in0
Home and care home visits48

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202617.4%21%97.1%36.9%4,938444.4
July 202611.6%18.2%97.8%38.4%4,748429.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Drayton Medical Practice
NR8 6EE
1.3 mi16%21%84%
Woodcock Rd Surgery
NR3 3UA
1.7 mi42%67%88%
Old Catton Medical Practice
NR6 7HQ
1.9 mi96%100%91%
Prospect Medical Practice
NR3 2HW
2.2 mi62%84%87%
Beechcroft and Old Palace
NR5 0RS
2.3 mi64%82%90%
Marriott's Medical Practices
NR8 6JR
2.5 mi40%87%94%

More practices near NR6 5QJ · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.