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Beechcroft and Old Palace

23 Beechcroft, New Costessey, Norwich, NR5 0RS · 01603 746683
Part of West Norwich PCN in Norfolk and Suffolk ICB · South Norfolk. NHS code Y03595.

July 2026 at a glance

Routine appointments seen within 7 days

64.2%

England 58% · area 42% · ▼ 2.4 pts on Jun 2026

Routine appointments seen within 14 days

82.1%

England 77% · area 62% · ▼ 2 pts on Jun 2026

Urgent appointments seen the same day

89.6%

England 77% · area 80% · ▲ 0.7 pts on Jun 2026

Appointments in the month

3,704

536.7 per 1,000 of 6,902 registered patients (England 535.2)

Ranked 2,213th of 5,703 practices in England for routine appointments within 7 days; 8th of 96 in Norfolk and Suffolk ICB; 1,682nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 979 routine appointments, of which 64.2% took place within 7 days of being booked, 6 points above the England figure. Of 891 appointments the practice classed as clinically urgent, 89.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 979

Same day 21%1 day 9%2 to 7 days 34%8 to 14 days 18%15 to 21 days 8%22 to 28 days 4%Over 28 days 5%

Urgent appointments 891

Same day 90%1 day 2%2 to 7 days 6%8 to 14 days 1%15 to 21 days 0%22 to 28 days 1%Over 28 days 0%

All appointments 3,704

Same day 41%1 day 5%2 to 7 days 18%8 to 14 days 15%15 to 21 days 8%22 to 28 days 6%Over 28 days 7%

Appointments with a GP 1,129

Same day 61%1 day 6%2 to 7 days 20%8 to 14 days 9%15 to 21 days 3%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	72.8%	60.1%
With a GP (rather than a nurse or other staff)	30.5%	44.5%
Same day, all appointment types	40.6%	44.7%
Missed by the patient (did not attend)	3.6%	4.3%
Appointments per 1,000 registered patients	536.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	979
General consultation, acute (urgent)	891
Planned clinics	1,269
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	268
Walk-in	0
Home and care home visits	2

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	66.6%	84.1%	88.9%	43.6%	3,807	552.1
July 2026	64.2%	82.1%	89.6%	40.6%	3,704	536.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Trinity & Bowthorpe Medical Practice NR5 9HA	0.6 mi	24%	70%	95%
Roundwell Medical Centre NR5 0GB	0.6 mi	62%	81%	96%
Wensum Valley Medical Practice NR5 8AD	1.4 mi	37%	59%	88%
Uea Medical Centre NR4 7TJ	1.9 mi	39%	52%	96%
Hellesdon Medical Practice NR6 5QJ	2.3 mi	12%	18%	98%
Drayton Medical Practice NR8 6EE	2.4 mi	16%	21%	84%

More practices near NR5 0RS · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.