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Humbleyard Practice

The Cringleford Surgery, Cantley Lane, Cringleford, Norwich, NR4 6TA · 01603 977477
Part of Ketts Oak PCN in Norfolk and Suffolk ICB · South Norfolk. NHS code D82064.

July 2026 at a glance

Routine appointments seen within 7 days

35.8%

England 58% · area 42% · ▼ 0.3 pts on Jun 2026

Routine appointments seen within 14 days

48.5%

England 77% · area 62% · ▲ 1.3 pts on Jun 2026

Urgent appointments seen the same day

88.7%

England 77% · area 80% · ▼ 0.3 pts on Jun 2026

Appointments in the month

13,361

588.5 per 1,000 of 22,702 registered patients (England 535.2)

Ranked 4,684th of 5,703 practices in England for routine appointments within 7 days; 67th of 96 in Norfolk and Suffolk ICB; 1,817th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,642 routine appointments, of which 35.8% took place within 7 days of being booked, 22 points below the England figure. Of 2,541 appointments the practice classed as clinically urgent, 88.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,642

Same day 18%1 day 4%2 to 7 days 14%8 to 14 days 13%15 to 21 days 14%22 to 28 days 17%Over 28 days 21%

Urgent appointments 2,541

Same day 89%1 day 2%2 to 7 days 3%8 to 14 days 1%15 to 21 days 1%22 to 28 days 1%Over 28 days 3%

All appointments 13,353

Same day 36%1 day 8%2 to 7 days 16%8 to 14 days 12%15 to 21 days 9%22 to 28 days 8%Over 28 days 11%

8 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,258

Same day 51%1 day 5%2 to 7 days 9%8 to 14 days 5%15 to 21 days 6%22 to 28 days 7%Over 28 days 16%

What the appointments were

Measure	This practice	England
Face to face	54.1%	60.1%
With a GP (rather than a nurse or other staff)	24.4%	44.5%
Same day, all appointment types	36.4%	44.7%
Missed by the patient (did not attend)	4.5%	4.3%
Appointments per 1,000 registered patients	588.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,505
General consultation, acute (urgent)	2,541
Planned clinics	3,125
Planned clinical procedures	1,618
Unplanned clinical activity	79
Clinical triage	2,870
Walk-in	0
Home and care home visits	158

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	36.1%	47.2%	89%	35.3%	14,077	620.7
July 2026	35.8%	48.5%	88.7%	36.4%	13,361	588.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Uea Medical Centre NR4 7TJ	1.4 mi	39%	52%	96%
Wensum Valley Medical Practice NR5 8AD	2.1 mi	37%	59%	88%
Trinity & Bowthorpe Medical Practice NR5 9HA	2.5 mi	24%	70%	95%
St Stephens Gate Medical Partnership NR2 2TJ	2.5 mi	25%	37%	54%
West Pottergate Med Prac NR2 4BX	2.7 mi	53%	64%	65%
Lakenham Surgery NR1 3JJ	2.7 mi	38%	60%	83%

More practices near NR4 6TA · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.