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West Pottergate Med Prac

The Health Centre, Earlham Rd, Norwich, NR2 4BX · 01603 513333
Part of Central Norwich PCN in Norfolk and Suffolk ICB · Norwich. NHS code D82106.

July 2026 at a glance

Routine appointments seen within 7 days

53%

England 58% · area 42% · ▼ 2.4 pts on Jun 2026

Routine appointments seen within 14 days

63.6%

England 77% · area 62% · ▲ 2.2 pts on Jun 2026

Urgent appointments seen the same day

65.1%

England 77% · area 80% · ▼ 1.6 pts on Jun 2026

Appointments in the month

2,909

492.1 per 1,000 of 5,912 registered patients (England 535.2)

Ranked 3,198th of 5,703 practices in England for routine appointments within 7 days; 23rd of 96 in Norfolk and Suffolk ICB; 4,345th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,298 routine appointments, of which 53% took place within 7 days of being booked, 5 points below the England figure. Of 215 appointments the practice classed as clinically urgent, 65.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,298

Same day 34%1 day 6%2 to 7 days 13%8 to 14 days 11%15 to 21 days 16%22 to 28 days 10%Over 28 days 10%

Urgent appointments 215

Same day 65%1 day 6%2 to 7 days 14%8 to 14 days 6%15 to 21 days 3%22 to 28 days 4%Over 28 days 2%

All appointments 2,909

Same day 27%1 day 7%2 to 7 days 13%8 to 14 days 11%15 to 21 days 14%22 to 28 days 10%Over 28 days 18%

Appointments with a GP 1,398

Same day 40%1 day 10%2 to 7 days 13%8 to 14 days 8%15 to 21 days 11%22 to 28 days 9%Over 28 days 10%

What the appointments were

Measure	This practice	England
Face to face	79.1%	60.1%
With a GP (rather than a nurse or other staff)	48.1%	44.5%
Same day, all appointment types	27.4%	44.7%
Missed by the patient (did not attend)	4.8%	4.3%
Appointments per 1,000 registered patients	492.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,205
General consultation, acute (urgent)	215
Planned clinics	884
Planned clinical procedures	130
Unplanned clinical activity	40
Clinical triage	65
Walk-in	0
Home and care home visits	93

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	55.4%	61.4%	66.7%	28.1%	2,810	473.5
July 2026	53%	63.6%	65.1%	27.4%	2,909	492.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Oak Street Medical Pract. NR3 3DL	0.4 mi	32%	48%	88%
St Stephens Gate Medical Partnership NR2 2TJ	0.6 mi	25%	37%	54%
Castle Partnership NR3 1SE	0.7 mi	36%	56%	79%
Norwich Practices Health Centre NR1 1RB	0.8 mi	46%	66%	74%
Prospect Medical Practice NR3 2HW	0.9 mi	62%	84%	87%
Lakenham Surgery NR1 3JJ	1.1 mi	38%	60%	83%

More practices near NR2 4BX · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.