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Castle Partnership
40 Fishergate, Norwich, NR3 1SE · 01603 448800
Part of Central Norwich PCN in Norfolk and Suffolk ICB · Norwich. NHS code D82011.
July 2026 at a glance
Ranked 4,647th of 5,703 practices in England for routine appointments within 7 days; 63rd of 96 in Norfolk and Suffolk ICB; 3,195th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,503 routine appointments, of which 36.4% took place within 7 days of being booked, 22 points below the England figure. Of 1,975 appointments the practice classed as clinically urgent, 79% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,503
1 appointments had an unknown booking gap and are excluded.
Urgent appointments 1,975
All appointments 9,759
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 4,002
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 75.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 41% | 44.5% |
| Same day, all appointment types | 31.8% | 44.7% |
| Missed by the patient (did not attend) | 3% | 4.3% |
| Appointments per 1,000 registered patients | 555.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,140 |
| General consultation, acute (urgent) | 1,975 |
| Planned clinics | 2,181 |
| Planned clinical procedures | 52 |
| Unplanned clinical activity | 1 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 793 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 39% | 57.4% | 81.2% | 31.7% | 10,325 | 586.9 |
| July 2026 | 36.4% | 56.2% | 79% | 31.8% | 9,760 | 555.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Oak Street Medical Pract. NR3 3DL | 0.4 mi | 32% | 48% | 88% |
| Norwich Practices Health Centre NR1 1RB | 0.6 mi | 46% | 66% | 74% |
| Magdalen Medical Practice NR3 4LF | 0.6 mi | 40% | 72% | 82% |
| Lawson Road Surgery NR3 4LE | 0.7 mi | 34% | 54% | 58% |
| West Pottergate Med Prac NR2 4BX | 0.7 mi | 53% | 64% | 65% |
| St Stephens Gate Medical Partnership NR2 2TJ | 0.9 mi | 25% | 37% | 54% |
More practices near NR3 1SE · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.