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Norwich Practices Health Centre

Rouen House, Rouen Road, Norwich, NR1 1RB · 01603 677500
Part of Norwich East PCN in Norfolk and Suffolk ICB · Norwich. NHS code Y02751.

July 2026 at a glance

Routine appointments seen within 7 days

46%

England 58% · area 42% · ▼ 11.8 pts on Jun 2026

Routine appointments seen within 14 days

66%

England 77% · area 62% · ▼ 4.8 pts on Jun 2026

Urgent appointments seen the same day

74.3%

England 77% · area 80% · ▲ 14.4 pts on Jun 2026

Appointments in the month

11,273

1,025.3 per 1,000 of 10,995 registered patients (England 535.2)

Ranked 3,817th of 5,703 practices in England for routine appointments within 7 days; 39th of 96 in Norfolk and Suffolk ICB; 3,644th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,410 routine appointments, of which 46% took place within 7 days of being booked, 12 points below the England figure. Of 603 appointments the practice classed as clinically urgent, 74.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,410

Same day 11%1 day 10%2 to 7 days 25%8 to 14 days 20%15 to 21 days 15%22 to 28 days 13%Over 28 days 6%

Urgent appointments 603

Same day 74%1 day 7%2 to 7 days 9%8 to 14 days 3%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

All appointments 11,273

Same day 70%1 day 4%2 to 7 days 6%8 to 14 days 6%15 to 21 days 6%22 to 28 days 5%Over 28 days 3%

Appointments with a GP 2,265

Same day 50%1 day 7%2 to 7 days 11%8 to 14 days 11%15 to 21 days 11%22 to 28 days 8%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	89.1%	60.1%
With a GP (rather than a nurse or other staff)	20.1%	44.5%
Same day, all appointment types	70.1%	44.7%
Missed by the patient (did not attend)	6.4%	4.3%
Appointments per 1,000 registered patients	1,025.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,283
General consultation, acute (urgent)	603
Planned clinics	1,653
Planned clinical procedures	8
Unplanned clinical activity	0
Clinical triage	912
Walk-in	5,524
Home and care home visits	169

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	57.8%	70.8%	59.9%	69.6%	11,249	1,019.5
July 2026	46%	66%	74.3%	70.1%	11,273	1,025.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
St Stephens Gate Medical Partnership NR2 2TJ	0.5 mi	25%	37%	54%
Castle Partnership NR3 1SE	0.6 mi	36%	56%	79%
Lakenham Surgery NR1 3JJ	0.6 mi	38%	60%	83%
Oak Street Medical Pract. NR3 3DL	0.7 mi	32%	48%	88%
West Pottergate Med Prac NR2 4BX	0.8 mi	53%	64%	65%
The Lionwood Medical Practice NR1 4NU	1 mi	38%	70%	96%

More practices near NR1 1RB · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.