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Malzeard Road Practice

2a Malzeard Road, Luton, LU3 1BD · 01582 481700
Part of Phoenix Sunrisers PCN in Central East ICB · Luton. NHS code E81631.

July 2026 at a glance

Routine appointments seen within 7 days

76.8%

England 58% · area 54% · ▼ 15.6 pts on Jun 2026

Routine appointments seen within 14 days

96.3%

England 77% · area 74% · ▼ 2.1 pts on Jun 2026

Urgent appointments seen the same day

54.8%

England 77% · area 74% · ▼ 3.9 pts on Jun 2026

Appointments in the month

7,339

752 per 1,000 of 9,759 registered patients (England 535.2)

Ranked 1,221st of 5,703 practices in England for routine appointments within 7 days; 10th of 75 in Central East ICB; 4,866th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 514 routine appointments, of which 76.8% took place within 7 days of being booked, 19 points above the England figure. Of 4,051 appointments the practice classed as clinically urgent, 54.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 514

Same day 44%1 day 9%2 to 7 days 24%8 to 14 days 19%15 to 21 days 3%22 to 28 days 0%Over 28 days 1%

Urgent appointments 4,051

Same day 55%1 day 18%2 to 7 days 14%8 to 14 days 6%15 to 21 days 3%22 to 28 days 3%Over 28 days 2%

All appointments 7,339

Same day 67%1 day 13%2 to 7 days 10%8 to 14 days 5%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 2,462

Same day 47%1 day 30%2 to 7 days 19%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	54.8%	60.1%
With a GP (rather than a nurse or other staff)	33.5%	44.5%
Same day, all appointment types	67%	44.7%
Missed by the patient (did not attend)	1.4%	4.3%
Appointments per 1,000 registered patients	752	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	514
General consultation, acute (urgent)	4,051
Planned clinics	0
Planned clinical procedures	54
Unplanned clinical activity	3
Clinical triage	2,555
Walk-in	0
Home and care home visits	1

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	92.4%	98.4%	58.7%	68.1%	7,626	780.4
July 2026	76.8%	96.3%	54.8%	67%	7,339	752

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Bell House Medical Centre LU1 1BW	0.3 mi	65%	78%	85%
The Blenheim Medical Centre LU3 1HA	0.3 mi	51%	93%	5%
Lea Vale Medical Practice LU1 1HH	0.4 mi	43%	73%	45%
Bute House Medical Centre LU1 1RW	0.6 mi	56%	79%	84%
Woodland Avenue Practice LU3 1RW	0.7 mi	27%	80%	92%
Conway Medical Centre LU4 8BY	0.7 mi	95%	97%	84%

More practices near LU3 1BD · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.