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Conway Medical Centre

385 Dunstable Road, Luton, LU4 8BY · 01582 429953
Part of Phoenix Sunrisers PCN in Central East ICB · Luton. NHS code E81063.

July 2026 at a glance

Routine appointments seen within 7 days

94.5%

England 58% · area 54% · ▲ 3.3 pts on Jun 2026

Routine appointments seen within 14 days

97%

England 77% · area 74% · ▼ 0.5 pts on Jun 2026

Urgent appointments seen the same day

83.8%

England 77% · area 74% · ▼ 1.3 pts on Jun 2026

Appointments in the month

10,188

1,075.5 per 1,000 of 9,473 registered patients (England 535.2)

Ranked 173rd of 5,703 practices in England for routine appointments within 7 days; 1st of 75 in Central East ICB; 2,588th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 200 routine appointments, of which 94.5% took place within 7 days of being booked, 36 points above the England figure. Of 2,572 appointments the practice classed as clinically urgent, 83.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 200

Same day 31%1 day 30%2 to 7 days 34%8 to 14 days 3%15 to 21 days 0%22 to 28 days 2%Over 28 days 1%

Urgent appointments 2,572

Same day 84%1 day 5%2 to 7 days 6%8 to 14 days 3%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 10,186

Same day 61%1 day 17%2 to 7 days 15%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,445

Same day 50%1 day 34%2 to 7 days 11%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	44.6%	60.1%
With a GP (rather than a nurse or other staff)	33.8%	44.5%
Same day, all appointment types	61%	44.7%
Missed by the patient (did not attend)	3.2%	4.3%
Appointments per 1,000 registered patients	1,075.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	200
General consultation, acute (urgent)	2,573
Planned clinics	736
Planned clinical procedures	0
Unplanned clinical activity	1,219
Clinical triage	3,269
Walk-in	0
Home and care home visits	16

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	91.2%	97.5%	85.1%	65.9%	11,021	1,166.6
July 2026	94.5%	97%	83.8%	61%	10,188	1,075.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Kingsway & Bramingham Medical Centre LU4 8BY	0 mi	81%	97%	51%
Woodland Avenue Practice LU3 1RW	0.4 mi	27%	80%	92%
Lister House Surgery LU4 8DG	0.4 mi	50%	90%	64%
The Blenheim Medical Centre LU3 1HA	0.6 mi	51%	93%	5%
Bell House Medical Centre LU1 1BW	0.7 mi	65%	78%	85%
Malzeard Road Practice LU3 1BD	0.7 mi	77%	96%	55%

More practices near LU4 8BY · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.