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Lister House Surgery

473-475 Dunstable Road, Luton, LU4 8DG · 01582 578989
Part of Hatters Health PCN in Central East ICB · Luton. NHS code E81016.

July 2026 at a glance

Routine appointments seen within 7 days

50.3%

England 58% · area 54% · ▼ 7.8 pts on Jun 2026

Routine appointments seen within 14 days

89.8%

England 77% · area 74% · ▲ 0.5 pts on Jun 2026

Urgent appointments seen the same day

64.1%

England 77% · area 74% · ▼ 10.4 pts on Jun 2026

Appointments in the month

2,758

434.9 per 1,000 of 6,342 registered patients (England 535.2)

Ranked 3,433rd of 5,703 practices in England for routine appointments within 7 days; 38th of 75 in Central East ICB; 4,400th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 433 routine appointments, of which 50.3% took place within 7 days of being booked, 8 points below the England figure. Of 521 appointments the practice classed as clinically urgent, 64.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 433

Same day 27%1 day 4%2 to 7 days 20%8 to 14 days 39%15 to 21 days 9%22 to 28 days 1%Over 28 days 0%

Urgent appointments 521

Same day 64%1 day 5%2 to 7 days 14%8 to 14 days 14%15 to 21 days 2%22 to 28 days 0%Over 28 days 1%

All appointments 2,758

Same day 27%1 day 15%2 to 7 days 27%8 to 14 days 21%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

Appointments with a GP 1,053

Same day 49%1 day 5%2 to 7 days 16%8 to 14 days 24%15 to 21 days 5%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	64.5%	60.1%
With a GP (rather than a nurse or other staff)	38.2%	44.5%
Same day, all appointment types	27.4%	44.7%
Missed by the patient (did not attend)	5.4%	4.3%
Appointments per 1,000 registered patients	434.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	401
General consultation, acute (urgent)	521
Planned clinics	785
Planned clinical procedures	370
Unplanned clinical activity	244
Clinical triage	162
Walk-in	0
Home and care home visits	32

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	58.1%	89.3%	74.5%	27.7%	2,766	433.9
July 2026	50.3%	89.8%	64.1%	27.4%	2,758	434.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Conway Medical Centre LU4 8BY	0.4 mi	95%	97%	84%
Kingsway & Bramingham Medical Centre LU4 8BY	0.4 mi	81%	97%	51%
Gardenia Practice LU3 2NS	0.7 mi	25%	48%	68%
Woodland Avenue Practice LU3 1RW	0.7 mi	27%	80%	92%
DR Whm Matta's Practice LU4 9QZ	0.7 mi	41%	66%	85%
The Oakley Surgery LU4 9FJ	0.8 mi	18%	38%	92%

More practices near LU4 8DG · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.