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DR Whm Matta's Practice

37a Linden Road, Luton, LU4 9QZ · 01582 572817
Part of Hatters Health PCN in Central East ICB · Luton. NHS code E81010.

July 2026 at a glance

Routine appointments seen within 7 days

40.6%

England 58% · area 54% · ▼ 1.9 pts on Jun 2026

Routine appointments seen within 14 days

65.8%

England 77% · area 74% · ▲ 7.5 pts on Jun 2026

Urgent appointments seen the same day

85.4%

England 77% · area 74% · ▼ 0.6 pts on Jun 2026

Appointments in the month

5,230

574.3 per 1,000 of 9,106 registered patients (England 535.2)

Ranked 4,275th of 5,703 practices in England for routine appointments within 7 days; 51st of 75 in Central East ICB; 2,339th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,018 routine appointments, of which 40.6% took place within 7 days of being booked, 17 points below the England figure. Of 957 appointments the practice classed as clinically urgent, 85.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,018

Same day 6%1 day 5%2 to 7 days 29%8 to 14 days 25%15 to 21 days 19%22 to 28 days 11%Over 28 days 4%

Urgent appointments 957

Same day 85%1 day 5%2 to 7 days 6%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 5,149

Same day 54%1 day 4%2 to 7 days 14%8 to 14 days 10%15 to 21 days 9%22 to 28 days 7%Over 28 days 2%

81 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,466

Same day 71%1 day 3%2 to 7 days 14%8 to 14 days 7%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	46.8%	60.1%
With a GP (rather than a nurse or other staff)	67.2%	44.5%
Same day, all appointment types	53.8%	44.7%
Missed by the patient (did not attend)	2.3%	4.3%
Appointments per 1,000 registered patients	574.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,018
General consultation, acute (urgent)	957
Planned clinics	49
Planned clinical procedures	0
Unplanned clinical activity	279
Clinical triage	1,611
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	42.5%	58.3%	86%	55%	5,331	584
July 2026	40.6%	65.8%	85.4%	53.8%	5,230	574.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Oakley Surgery LU4 9FJ	0.4 mi	18%	38%	92%
Gardenia Practice LU3 2NS	0.5 mi	25%	48%	68%
Drs Mirza Sukhani & Partners LU4 9NN	0.6 mi	–	–	53%
Neville Road Surgery LU3 2JG	0.7 mi	87%	92%	54%
Lister House Surgery LU4 8DG	0.7 mi	50%	90%	64%
Sundon Medical Centre LU3 3AH	1 mi	44%	77%	87%

More practices near LU4 9QZ · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.